Customer reviews for Refurbished Samsung Galaxy Note

Excellent Note 20 Ultra. Great quality, price & experience. Backmarket.co.uk are THE best for refurbished phones. I had an issue with the first one & the phone was replaced with the least amount of hassle, with the most extensive, complete & fantastic customer service. Excellent from start to finish. Also, I got insurance with them which is extremely difficult to get elsewhere for a second hand phone. I cannot recommend Backmarket.co.uk enough.

Problem with first refurbished phone sent as SIM card reader not working. Very quick response to my complaint and return/replacement organised. Next phone sent was in good condition but not unlocked as described when purchased.

I got my order about 2 weeks ago, (2 days before expected delivery date). And... I am in love with my new phone... this much that I am still using my old one as I am afraid to destroy it. Item is in excelent condition, shiny and has this little pen which stole my heart. I would definitelly recommended Back Market to anyone who was scared to get "refurbished phone". I was really anxious about buying used phone, but it turned out that it's pretty sweet deal!

Great phone, bought this for my wife as her old phone had seen better days, I have had a note 20 for 4 years and cannot fault it. This one would be difficult to tell from brand new. Great value great service, fast delivery

I waited this long for the reasons to first use it for sometime before posting any review. I received my phone within few days and it was arrived safely. It looks brand new as no scratches to see. Battery is good quality and lasting for long time. It was a gift for my father and he liked it very much.

As advertised, immaculate and ready to go after smartswitch ran it's course. Never had any problem with a backmarket supplied product. I get them for my family as well as myself. No complaints from them.

Bought for my autistic grandson. He took a day or two to adopt it and has barely let it out of his hands since. Excellent and his pen hand control improved greatly also. The device was in excellent condition and so far so good.

This was such an easy transaction to make, and the product I received was absolutely immaculate It looked brand new and works perfectly. I can say with all sincerity I will never purchase a brand new phone ever again while quality of product and service is available at this level. Thank you for a highly satisfactory transaction.

Physical condition was excellent and like new as advertised, battery very good. Only criticism is that the S Pen accessory specific to this range has been replaced with a cheap third party one by the previous owner, I don't know if that is part of the checks done.