Smart Watch Samsung HR GPS Galaxy watch 4 - Rose gold

After myself and family members have purchased phones and a pc monitor from back market with no issues at all I decided to treat myself to a watch. I am very disappointed as I purchased excellent condition but the actual watch strap is in very poor condition, it has a split where the watch connects to the strap so if worn will break. I have tried numerous times to resolve this matter with the seller who send me a replacement strap that I did not ask for in the incorrect zize and color. So I currently cannot wear this watch that I have purchased and have had no reply to the last message I sent to the seller. I feel bad now to have recommended this company to so many friends and family as I feel they may go through the same situation I am currently in.

The watch arrived in excellent condition, the battery is as good as new. The delivery was fast. I was totally satisfied

According to the wishes very good

Works perfectly and as expected

Excellent product, it connected immediately to my Sony and has so many features, the imperfections are really minimal, at the price paid it was a bargain

Biggest flop ever! The "very good" condition is a joke: scratches everywhere, the colour is even chipping off around the screen. The wristband is also not original and comes in plastic packaging made in China. And the return is the biggest joke. The portal keeps throwing you back to the beginning. It took ages before I managed to get the enquiry through. And then I had to upload each photo individually. Thanks for nothing

Perfect