Been wanting a Flip Phone for a while now as I like big phones but also like the way a smaller phone fits better in trouser pockets. When I saw the Galaxy Z Flip 5 it was a no brainer as my next phone. I like my stuff as new and I look after Phones that I've had previously so this was my first used phone/refurbished phone. Delivery was almost instant, bought it the day before, arrived the next day before midday. When I opened the packaging, I expected a Backmarket phone box but too my surprise it was a genuine Samsung Galaxy Z Flip 5 Box with all the paperwork included, looked untouched, also the charging cable looked new and I think it is the official, all packed in its little paper holder thing, sim card removal tool is positioned in the packaging exactly how Samsung would of placed it, honestly, i recon it was never used because they look hard to remove without ripping that packaging. So impressed with this. Bought excellent by the way. Phone is mint, screen has literally no scratches. phone has zero scratches that I can see. It is genuinely basically a brand new phones. I have good expectations on what a looked after used device should be but this raises the bar significantly. ...

Delighted with my new Samsung Z Flip5. It arrived quickly, and looks brand spanking new! Does not look refurbished - not a scratch on it! In immaculate condition. Very pleased - about half the price of buying a brand new phone.

After tooing and throwing about these brilliant deals on reconditioned phones, ( which I have never bought) I eventually bit the bullet and went for the galaxy z5. I was a very apprehensive I am astounded at how easy it was to order and how quick it turned up, when I opened the box, again another surprise at how like a new the phone is, just a tiny scratch when folded on the join.I am well impressed with back market and I tell everyone who is looking for another phone, I will never get a contract again. This phone is in mint condition. I love this phone

I won't lie, I was dubious about buying a reconditioned phone but I'm so glad I did. I am really happy with my purchase. My phone looked like brand new and did not disappoint! To anyone toying with the idea, go ahead! Back Market is the way to go!

Ordered a refurbished phone through Back market - specifically sold by 4gadgets - and couldn't be happier. The phone is in absolutely perfect condition, and this is coming from someone who very fussy and meticulous about his devices. It was delivered earlier than expected by a full three days, so credit to the seller for such a quick dispatch. I always buy my phones brand new directly from Samsung,but thought I'd give a refurb a try after reading the reviews, and I made a massive saving. I highly recommend Back market and have done already to family members. I will definitely be using them again in the future.

I went with the excellent condition Samsung flip 5, the phone works fine although there is quite a noticeable chip on the corner and when opening and closing the phone I can hear cracking like it has grit in it. This is my first time using back market so hoping I don’t regret it. Will see how it goes.