Galaxy A8 (2018) 32GB - Gold - Unlocked

Not Happy Jan, The item I received was not the one I ordered. I ordered a blue one, but I received a silver one. When I was inspecting the phone, I saw the usual scratches and scuffs that I had expected from a fair condition phone, but I didn't expect to see the back of the casing coming apart from the front of casing. Also the price was advertised at £85 but I was charged £89, then on top of that, there was an extra fee I didn't expect, of £1.49, totaling £90.49. And I also read on the welcome email you sent me, of which I only read after I made the order, that I should of got £15 off my first order. I bought the phone for my 14 yr old son. I specifically searched for this old model phone because his auntie had given him her old phone as his first phone, and that he had the wallet case for it. I have to say that I am very disappointed with my purchase. I have seen your adverts on TV stating your quality guarantees or we can have your mother's possessions. Ms D. Haines.

Excellent product I was surprised to see not a mark or blemish on the phone. I would certainly recommend Backmark for a quality product. Kind Regards Dave

Outstadning Customer Service

Excellent

Great phone, condition was much better than expected.

Perfect, not a scratch on it. It looks brand new and works very well. No issues with it so far.

Good quality phone. It looks like a new phone. I like it.