I have honestly never thought about purchasing a refurbished device until now, and I am thrilled with my new Samsung A55. There was not one mark on my phone, to even suggest it was a refurb, as so many have stated, its true, it looks and functions as a brand new device. I have a years warranty and if I need any support I can talk with someone wh can help. My phone arrived within the two day time slot, so all in all I am completely impressed with my purchase and overall service. lastly I totally support the cause of lessing our carbon footprint on our plant and if this is the way forward I am in. I have no doubt that from now on I will be purchasing all my tech from Back Market.