Microsoft Surface Laptop 4 13-inch (2020) - Core i5 - Gen 11 (G) - 8GB - SSD 512 GB QWERTY - Swedish

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

124 verified reviews

Rating details

Appearance
4.2/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Kyle H.
Verified purchase
Reviewed 03/08/2026, United Kingdom.
⭐⭐⭐⭐⭐ Like-new condition, incredible value, and fast delivery! "I was a little hesitant about buying refurbished, but Back Market completely exceeded my expectations. The laptop arrived super quickly, packaged securely, and looks practically brand new. Setup was seamless, and the machine handles my daily workload with ease—smooth performance and great battery life. Saving a fortune compared to buying brand new while getting a reliable, high-quality laptop with a warranty makes this an absolute no-brainer. Fast dispatch, brilliant communication, and top-tier value. I won’t be buying tech full price ever again. 10/10 service!"
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
23/07/2026
Lyn P.
Verified purchase
Reviewed 28/09/2025, United Kingdom.
Condition much better than I expected (I can't see any bumps or scratches) and it was plug and play. I am impressed and very happy!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Josephine N.
Verified purchase
Reviewed 13/08/2026, United Kingdom.
Received it on time, massively surprised that it is is the ‘good’ condition because it looks like it’s in pristine condition. Works fine so far, slight heating issue tends to get hot really quickly but other than that no issues
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
11/08/2026
Samuel L.
Verified purchase
Reviewed 21/11/2025, United Kingdom.
doesn't even look refurbished...came early ..less than two days and it is perfect...thanks
Microsoft Surface Laptop 4 13-inch (2020) - Ryzen 7 - 4000 Series (U) - 16GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Ryzen 7 - 4000 Series (U) - 16GB - SSD 512 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
06/11/2025
Oladayo I.
Verified purchase
Reviewed 24/07/2026, United Kingdom.
Overall, the laptop is good and I'm satisfied with it. However, it did not come with Microsoft Office installed, and it doesn't display a charging light when it is plugged in. Aside from these issues, it works well.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
10/07/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

Integrated GraphicsGraphic Card Type
NoHDMI port
YesBluetooth
Integrated GraphicsGraphic card
Surface Laptop 4Model
2020Year of Release
SSDStorage type 1
2500 gWeight
11th genProcessor generation

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek Windows laptop designed for everyday use. It features an Intel Core i5 processor running at 2.4 GHz and was released in 2020, making it suitable for a variety of daily tasks including office work, browsing, and media consumption.

Key features:

Release Year: 2020
Processor: Intel Core i5 at 2.4 GHz
Display: 13-inch touchscreen
Operating System: Windows 10 (upgradeable)
Graphics: Integrated Intel Iris Xe Graphics

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits students and professionals looking for a compact and reliable device for everyday productivity. Its touchscreen and solid processor make it a good fit for tasks like document editing, video calls, and light multimedia use.

Pros & Cons:

Pros	Cons
Compact and lightweight design	Limited to integrated graphics
Touchscreen display enhances usability	Processor suitable for everyday tasks but not high-end gaming or heavy editing

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) supports a more sustainable approach to technology use. Each device is tested to meet quality standards, ensuring reliable performance. Learn more about our quality standards.

Graphic Card Type: Integrated Graphics
HDMI port: No
Bluetooth: Yes
Graphic card: Integrated Graphics
Model: Surface Laptop 4
Year of Release: 2020
Storage type 1: SSD
Weight: 2500 g
Processor generation: 11th gen
Processor cores: 4
Speakers Number: 2 Speakers
Front Camera Definition: 720P
Ethernet: No
Screen type: IPS
SSD storage capacity (GB): 512
Last Os Compatibility: Yes
Refresh Rate: 60
Screen High Density Display: Yes
Wi-Fi: Yes
Colour: Black/Grey
Touchscreen: Yes
Webcam: Yes
Brand: Microsoft
Maximum Os Supported: Windows 11
Processor: Core i5 - Gen 11 (G)
Processor brand: Intel
Memory (GB): 8 GB
Speakers Technology: Omnisonic Speakers
OS: Windows 11
Series: Surface
Processor speed (GHz): 2.4 GHz
VGA port: No
Jack port: Yes
Keyboard Language & Type: QWERTY - Swedish
Screen Adaptative Color: No
Screen size: 13
Resolution: 2560 × 1440
Graphic Card Brand: Integrated
Screen Brightness: 400 Nits
Microphone: Yes
USB-C port: Yes
USB-A port: Yes
RAM frequency (MHz): 3733
Storage (GB): 512 GB

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Microsoft Surface Laptop 4 13-inch (2020) - Core i5 - Gen 11 (G) - 8GB - SSD 512 GB QWERTY - Swedish

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Kyle H.

Lyn P.

Josephine N.

Samuel L.

Oladayo I.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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