Lenovo ThinkPad T495 14-inch (2018) - Ryzen 3 - 3000 Series (U) - 16GB - SSD 512 GB QWERTY - Spanish

The product was as expected, but the delivery was not as expected. The delivery date when I made the purchase was the 25th, then they send me a message that the date becomes the 26th, I receive another message with a new date, the 27th, another message tells me the 30th, another message changes it to the 27th in the morning, in the afternoon I receive a new message saying it has no delivery date, the next day I receive another message saying the 30th in the morning, finally it arrived on the 30th but in the afternoon.

The computer is great, BackMarket and UPS are absolutely horrible. I was told the shipment would arrive in 4 days, after 4 days it was 8 days. And from then on every day it was delayed and delayed day by day. They even lied to me saying that they had lost the package in Germany and that I should file a complaint with UPS so that they could open an investigation, then I had to file another complaint with BackMarket. And finally, the computer arrived unannounced at a UPS Point about 3 weeks after I bought it and they still think it's lost. Shop here only if you have the time and like unnecessary bureaucracy.