Dell Latitude 5440 14-inch (2023) - Core i5 - Gen 13 (P) - 16GB - SSD 256 GB AZERTY - French

A small problem on receipt: the computer did not completely correspond to the description (slightly inferior features). Backmarket customer service handled my complaint perfectly, liaising with the seller. I am very satisfied with the amicable settlement they achieved. This was my 9th purchase from backmarket and the second time I'd called customer service (the previous time was for an order lost by the carrier). Each time they have been very responsive and efficient. It's very reassuring and I can't imagine buying refurbished electronic equipment on a platform that doesn't offer the same guarantees of serious customer service. A huge thank you to the Backmarket team and their refurbishers, you're doing a great job!