• 1-year minimum warranty
  • Free delivery on all items
  • Free 30-day returns
  • Awesome customer service

iPhone 12 - Instalment payment eligible products

iPhone 12 - Instalment payment eligible products's customer reviews

4.1/5

6,732 verified reviews in the last 6 months.

  • R

    Rachel M.

    Purchased on the 26 February 2024

    4.5/5

    Really pleased with my iPhone 11. I ordered the excellent condition and it came like new! My only criticism would be that the battery isn’t too great but that is probably expected to some extent with a refurbished phone. Overall I am really pleased with my new phone and would recommend Back Market.

    Reviewed in United Kingdom on 10 March 2024

    iPhone 11 128GB - Black - Unlocked
  • N

    Nikki P.

    Purchased on the 22 February 2024

    5/5

    I was slightly nervous about buying reconditioned. After all, it was a good price but still a lot of money. However I am very happy with the phone. Cosmetically the phone is virtually perfect with no visible marks or scratches whatsoever. It obviously has had a new battery and so the battery life (so far anyway) is brilliant. The only slight problem is it is obviously not an Apple battery which means the phone does not show battery health and displays a ‘not official part’ message. This makes me slightly nervous and made me consider knocking off one star, but if the battery performance continues as it is at the moment I will be more than happy, and overall I’ve been very impressed with the customer service and product.

    Reviewed in United Kingdom on 13 March 2024

    iPhone 11 128GB - White - Unlocked
  • J

    Julie B.

    Purchased on the 28 January 2024

    5/5

    The whole experience of buying the phone has been positive. I was wary of buying a refurbished phone. The buying process was straightforward the e-mail confirmation and delivery information was reassuring. Prompt delivery, the phone arrived in very good condition as described. It was easy to set up. I have been using the phone now for about 4 weeks. All good. I will recommend to friend and family.

    Reviewed in United Kingdom on 15 February 2024

    iPhone 11 64GB - Black - Unlocked
  • M

    Michael B.

    Purchased on the 4 February 2024

    5/5

    Everything about the experience was first class. From price to delivery and condition of phone excellent. Would recommend Back Market for refurbished phones.had this a few weeks battery excellent camera brill. You don't need to pay silly money for a new iphone

    Reviewed in United Kingdom on 22 February 2024

    iPhone 11 64GB - Black - Unlocked
  • S

    Sarah S.

    Purchased on the 16 January 2024

    4.6/5

    I was little wary of buying a refurbished iPhone but the reviews on the website were all very good and the customer service was excellent when I had a query pre-purchase. Post-purchase information kept me up to date with delivery which was fast and I was very happy with the phone. I bought a 'Good' phone and it had the tiniest scratch on the back as described. Phone battery was low unlike on other reviews I've read but that's a minor point.

    Reviewed in United Kingdom on 29 January 2024

    iPhone 11 64GB - Red - Unlocked
  • J

    Jason S.

    Purchased on the 4 January 2024

    4.8/5

    Bought the iPhone for my son for his birthday. We are absolutely delighted with the condition, looks brand new and has great battery health. It was the first time we purchased a refurbished item and will use Back Market again.

    Reviewed in United Kingdom on 2 February 2024

    iPhone 11 64GB - Black - Unlocked
  • C

    Clair C.

    Purchased on the 25 January 2024

    5/5

    A little nervous buying a reconditioned phone but so glad I did. Brilliant phone, looks like new!! Arrived very promptly, before schedule, using next day delivery. Just setting up now, but no complaints so far….some reviews said battery health wasn’t great on other phones but this one is 97%, brilliant. if you’re considering buying a reconditioned phone give it a go! Sandox ltd and back market have provided me with a great phone, thank you!

    Reviewed in United Kingdom on 27 January 2024

    iPhone 11 128GB - White - Unlocked
  • R

    Ravindu V.

    Purchased on the 26 March 2024

    5/5

    Title: Impressive Refurbished iPhone from ABC MarketI recently purchased a refurbished iPhone from Back Market, and I must say, I am thoroughly impressed. Despite being refurbished, the phone looks and performs like brand new. There isn't a single scratch on it, giving it a sleek and pristine appearance. The performance is top-notch, and I haven't encountered any issues so far. Overall, I am extremely satisfied with my purchase from Back Market and would highly recommend it to anyone in the market for a quality refurbished device.

    Reviewed in United Kingdom on 1 July 2024

    iPhone 11 64GB - Black - Unlocked
  • N

    Nicky H.

    Purchased on the 14 March 2024

    4.5/5

    My 16 year old son lost his iPhone SE on a school trip. Buying a refurbished i-phone as a replacement seemed the ideal solution. I opted for a phone in 'excellent' condition and it truly was. No scratches anywhere and the screen was pristine. My son was delighted. It looked and felt like a new phone to him and was a definite improvement on his hand-me down SE. Buying a refurbished phone is something I had never considered before, but definitely something I will do again when my own phone 'dies'.

    Reviewed in United Kingdom on 25 March 2024

    iPhone 11 128GB - Black - Unlocked
  • A

    Ann O.

    Purchased on the 9 January 2024

    5/5

    I bought a iPhone 11 for my granddaughters 18th birthday and she absolutely loves it. I was amazed when it was delivered as it could have easily came from an apple shop. It was in perfect condition not a mark on it. I am very pleased with my purchase and she is over the moon. So thank you very much.

    Reviewed in United Kingdom on 8 February 2024

    iPhone 11 128GB - White - Unlocked
See all 6,732 reviews

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