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Verified customer reviews for Hp ProDesk 400 G3

3/5

1 verified review in the last 6 months.

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Deivid C.

3/5

Reviewed in United Kingdom on 22 February 2024

Well priced and item arrived quickly, however I was sent the wrong item. The items I ordered was meant to have a 500GB SSD but instead I was sent a device that had a HDD. Pretty big mess up. To give BackMarket credit, they did offer to replace the item, but this would require me to send back the item, have it evaluated and then a replacement sent. Meaning I would be without the work computer for over a week, possibly two. Unfortunately not possible for me as the device was purchaed urgently because it’s needed for work. So can’t afford to be without a device for that long. In the end BackMarket offered a £10 partial refund… I understand that to protect their sellers they have to recieve the item back first, but it’s ironic that the only person out of pocket is the customer. Not really Backmarkets fault, more the seller but something to watch out for! Make sure you have double checked you’ve been sent the correct item. Learn from my mistake not to just trust that it says the correct storage amount in the settings, but to physically open the device and review the actual hard drive installed. Not sure how I feel about it all. The device is good, price was good, and still is ok ...
HP ProDesk 400 G3 DM Core i5-7500T 2,7 - SSD 500 GB - 8GB

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Purchased on the 10 February 2024