Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

451 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.2/5

  • Packaging

    4.5/5

  • Overall performance

    4.2/5

  • Appearance

    4.5/5

Reviews

  • Peter S.

    Verified purchase

    Reviewed 11/12/2023, United Kingdom.

    I was looking for a replacement of my old samsung s6, I had seen back market advertised & as I didn't want to splash out for a brand new phone I gave them a try.I was a bit apprehensive about buying a refurbished phone but I needn't have worried.Phone I ordered was samsung s21+ in excellent condition & that's exactly what it came in,not a mark on it & even has original protective film on front & back,battery was at 78% but soon charged up to 100%, very well packaged & excellent delivery.Thanks back market one very happy customer 👍 10/1

    Galaxy S21+ 5G 128GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    27/11/2023

  • Matthew S.

    Verified purchase

    Reviewed 08/11/2023, United Kingdom.

    absolutely brilliant from start to finish. Have never ordered a refurbished phone before and it's all I'll do from now on. Ordered a Samsung S22 in excellent condition and it's as perfect as a factory fresh phone not even a single scratch or scruff mark on it. I'm honestly blown away, phone was delivered in 48hrs in excellent packaging

    Galaxy S22 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    05/11/2023

  • Chris S.

    Verified purchase

    Reviewed 18/11/2024, United Kingdom.

    this is my second purchase from you my s 10+ arrived in exellent order and has been spot on for 2 years +and still is and now my s21 ultra has arrived in excellent order both packaged well and very quickly arriving at my door to me this company is brilliant and I have no hesitatetion in recommending to all PS see for yourself . thanks all x

    Galaxy S21 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    02/11/2024

  • Jakub S.

    Verified purchase

    Reviewed 23/06/2024, United Kingdom.

    Couldn’t recommend more fast delivery and the watch itself looks like new (excellent condition option). If I would buy a new one I think I wouldn’t see a difference 😀. Very happy of my purchase.

    Apple Watch Series 9 (2023) GPS 41 mm - Aluminium Midnight - Sport band Black

    Condition

    Excellent

    Purchased

    13/06/2024

  • Vincent V.

    Verified purchase

    Reviewed 04/12/2023, United Kingdom.

    Having always purchased new flagship mobile phones in the past I approached this transaction for my refurbished Back Market samsung s22 with a little trepidation. My research confirmed the high regard of the company I was buying from. Everything about Back Market has proven they are a 5 star company and so professional. At all stages of the process I have been treated like I'm the only customer they are dealing with. The phone I received was like new and I always high standards of retailers. Thank you Back Market⭐️⭐️⭐️⭐️⭐️

    Galaxy S22 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    20/11/2023

  • Nikki B.

    Verified purchase

    Reviewed 30/10/2023, United Kingdom.

    I am incredibly happy with my phone. Apart from the tiniest scuff on the back (which is barely noticeable unless you inspect it as I was) its in perfect condition. This is my first refurbished phone so I was understandably slightly wary but after thus experience it certainly won't be my last one 🙂

    Galaxy S21+ 5G 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    16/10/2023

  • Aleksandra G.

    Verified purchase

    Reviewed 03/10/2023, United Kingdom.

    I hqve ordered this iPhone 8 for my mum. First order was shipped to the wrong address, I was amazed with customer service being so responsive and quickly processing the refund. In the meantime I have made another order and the phone was delivered super quickly. The condition - excellent as stated! No scratch, charging cable included! Phone is being used since April and works perfectly fine, no issues at all. My mum is really pleased 😊 I have now ordered phone for me. Hopefully I’ll be as satisfied as my mum with her phone :)

    iPhone 8 256GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    29/03/2023

  • Chrisy E.

    Verified purchase

    Reviewed 19/10/2024, United Kingdom.

    received phone yesterday , in perfect condition, it actually feels like a brand new phone for a fraction of the price , battery is perfect lasts all day , will be using this seller again for any future purchases, would highly recommend

    Galaxy S21 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    14/10/2024

  • Karen S.

    Verified purchase

    Reviewed 27/11/2023, United Kingdom.

    Received my series 8 watch within a few days and I’m so pleased with it. It’s in excellent condition as stated, no marks or scratches. I had to charge it up from scratch but soon it was fully charged. I’m still getting used to the things it can do compared to my last ( series 2) Apple Watch. 5 stars from me for back market and their superb website. I’ve already bought a phone from them and will continue to purchase other items from them also.

    Apple Watch Series 8 (2022) GPS 45 mm - Aluminium Red - Sport band Red

    Condition

    Excellent

    Purchased

    17/11/2023

  • Kevin B.

    Verified purchase

    Reviewed 21/08/2023, United Kingdom.

    The apple watch arrived on day it was ment to with I time slot when open it is was like new in all the apple box we have to put it on charge for 2 hours and then in ok to start installation of the apple app very happy with it 😀

    Apple Watch Series 7 (2021) GPS 45 mm - Aluminium Starlight - Sport band Starlight

    Condition

    Excellent

    Purchased

    10/08/2023

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