Reconome's customer reviews

174 verified reviews in the last 24 months.

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  • M

    Mike M.

    Purchased on the 23 May 2025

    Verified purchase

    absolutely great, was positively surprised to see them item came with a keyboard, wasn't expecting that. delivery was prompt with no issues, looks as good as new! this is my second item purchased after an apple image pro and couldn't be more impressed well done Backmarket

    Reviewed in United Kingdom on 8 June 2025

    Microsoft Surface Pro 5 12-inch Core i5-7300U - SSD 256 GB - 8GB QWERTY - English
  • N

    Nicholas J.

    Purchased on the 17 February 2025

    Verified purchase

    Arrived in great condition. I was expecting it to be battered a little but barely a scratch on it. Packaged well and sent almost instantly on payment. It was meant to be up to 3 day delivery but I received it in less than 24 hours from my order. Excellent service. And the PC works great! Really fast, just what I needed. My old one was stressing me out so I'm very happy

    Reviewed in United Kingdom on 18 February 2025

    Dell Precision Tower 3620 Core i7-6700 3.4 - SSD 1 TB - 16GB
  • P

    Pat C.

    Purchased on the 3 December 2023

    Verified purchase

    Very pleased with the Lenovo Thinkpad I thought it would be refurbished but it looked brand new. Company easy to deal with communication was brilliant. Came very quickly . Would definitely buy from them again.

    Reviewed in United Kingdom on 18 December 2023

    Lenovo ThinkPad X250 12-inch (2015) - Core i5-5200U - 8GB - HDD 500 GB QWERTY - English
  • C

    Clio G.

    Purchased on the 24 May 2025

    Verified purchase

    This laptop has been absolutely incredible, I'm never going to buy a new technology product again, I will always look for refurbished.

    Reviewed in United Kingdom on 27 June 2025

    Microsoft Surface Book 2 13-inch Core i7-8650U - SSD 512 GB - 16GB QWERTY - English
  • C

    Charmaine V.

    Purchased on the 10 May 2025

    Verified purchase

    I like it a lot and still good to use. Have marks on it, as refurbished. But all in all, great laptop!

    Reviewed in United Kingdom on 27 May 2025

    Microsoft Surface Book 2 13-inch Core i7-8650U - SSD 512 GB - 16GB QWERTY - English
  • E

    Eman K.

    Purchased on the 16 February 2024

    Verified purchase

    This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!

    Reviewed in United Kingdom on 4 March 2024

    Dell Latitude 7390 13-inch Core i5-8250U - SSD 256 GB - 8GB QWERTY - English
  • P

    Pink D.

    Purchased on the 20 November 2023

    Verified purchase

    Third purchase from you. Excellent products and service. I can wholly recommend your company with confidence to anyone unsure about buying second hand IT stuff - all my purchases have been refurbished by the experts which is so much better than buying off a mate (or other). There may be a very bad reason why they are getting rid of it, do you have the expertise to spot it? Back Market's team does.

    Reviewed in United Kingdom on 7 December 2023

    Lenovo ThinkPad X380 Yoga 13-inch Core i5-8350U - SSD 256 GB - 8GB QWERTY - English
  • G

    Gavin B.

    Purchased on the 21 April 2025

    Verified purchase

    Very happy with this reconditioned laptop - I bought it because my old ThinkPad 420 couldn't run Windows 11. I upgraded to Windows 11 on this device, and it runs it like a dream.

    Reviewed in United Kingdom on 4 May 2025

    Lenovo ThinkPad T495 14-inch (2019) - Ryzen 5 3500U - 16GB - SSD 512 GB QWERTY - English
  • D

    Dominic N.

    Purchased on the 29 January 2024

    Verified purchase

    The laptop arrived with a very wobbly hinge! A bit annoying that the refurbishers didn't address this as it only took me 1 youtube tutorial and a quick 15 minute DIY job to fix. Aside from that, I'm a happy customer.

    Reviewed in United Kingdom on 8 March 2024

    Dell Latitude 7300 13-inch (2019) - Core i7-8665U - 16GB - SSD 256 GB QWERTY - English
  • J

    John W.

    Purchased on the 14 June 2025

    Verified purchase

    It was a bit of a surpise to find that an MS product cannot be upgraded to W11 but there are fixes available on the internet, even if MS does not support the CPU. Condition exceeded expectations and the goods arrived earlier than expected. Very happy with the purchase which is in daily use.

    Reviewed in United Kingdom on 29 June 2025

    Microsoft Surface Pro 5 12-inch Core i7-7660U - SSD 256 GB - 8GB QWERTY - English