Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

979 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Mark E.

    Verified purchase

    Reviewed 24/11/2023, United Kingdom.

    This has been an amazing phone, now upgraded but had years of service from it and very happy at the time

    iPhone 12 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    02/11/2021

  • Danny O.

    Verified purchase

    Reviewed 24/05/2023, United Kingdom.

    I’ve heard quite a lot about Backmarket so thought I’d check it out. I am so happy with my new phone and for such a good price too. Top condition for what I paid and I’m a builder so didn’t mind a few scuffs and marks BUTTT….perfectly good condition I cannot fault it. I will definitely and already have recommended Backmarket to everyone I speak to about renewing their handset. Really good communication too dropping check in messages asking if I’m happy absolutely brilliant service.

    iPhone XR 128GB - Yellow - Unlocked

    Condition

    Good

    Purchased

    25/10/2021

  • Angie C.

    Verified purchase

    Reviewed 03/02/2023, United Kingdom.

    Have had been using this 'fair' condition refurb iPhone 12 Mini for over 1 year now. It has had a few minor hiccups where the phone froze and needed a hard restart. But otherwise, it has performed solidly. And given that my baby has chewed and thrown it on a daily basis, it's proven itself to be pretty much bomb proof!

    iPhone 12 mini 128GB - White - Unlocked

    Condition

    Fair

    Purchased

    27/10/2021

  • Leanne H.

    Verified purchase

    Reviewed 14/09/2023, United Kingdom.

    Amazing condition looked brand

    iPhone XS 64GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    12/10/2021

  • Nathan C.

    Verified purchase

    Reviewed 19/11/2021, United Kingdom.

    Really great service! The provider actually ran out of stock of the 128 GB version, so they shipped a 256 GB iPhone 8 instead. I thought this was a mistake, but after contacting them they responded in kind and prompt manner that it was a deliberate post. The delivery itself was really quick, and arrived in under two days! Its condition was also brilliant, and it looks and functions like a new phone. I’m really happy to have chosen Back Market as my refurbished phone provider, and I am really appreciate the seller’s compassion and charity! Very much satisfied with this purchase, and I would definitely consider buying through Back Market again!

    iPhone 8 128GB - Silver - Unlocked

    Condition

    Good

    Purchased

    29/10/2021

  • Tom A.

    Verified purchase

    Reviewed 17/11/2021, United Kingdom.

    By far the cheapest phone iPhone 12 mini I could find in immaculate condition, and it really was immaculate. this is the first time I've gone refurbished as it's better than having a new phone in circulation and I certainly will be doing it next time too. It's worth cycling through all the colour and condition options of the phone / memory size you want (I needed 256gb) because prices vary a lot but I feel managed to grab a bargain.

    iPhone 12 mini 256GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    25/10/2021

  • Nicholas G.

    Verified purchase

    Reviewed 23/08/2023, United Kingdom.

    Very good, battery life 87% and very happy overall

    iPhone XR 128GB - White - Unlocked

    Condition

    Good

    Purchased

    27/10/2021

  • Alex H.

    Verified purchase

    Reviewed 22/10/2023, United Kingdom.

    The phone has now been stolen, and you did not provide the IMEI number on the invoice.

    iPhone XR 128GB - Coral - Unlocked

    Condition

    Fair

    Purchased

    27/10/2021

  • Simon P.

    Verified purchase

    Reviewed 05/11/2021, United Kingdom.

    This was my first reconditioned iPhone and I went for the excellent condition grade. On arrival I found it to be unblemished and the battery had 96% capacity which was superb. All round I’m chuffed with my purchase.

    iPhone 11 Pro 256GB - Midnight Green - Unlocked

    Condition

    Excellent

    Purchased

    12/10/2021

  • James M.

    Verified purchase

    Reviewed 07/04/2022, United Kingdom.

    An excellent quality phone, as good as a new one. I would have found it difficult to justify spending money for a new phone like this with a memory of this size. The refurbished option makes things a bit more palatable.

    iPhone SE (2020) 256GB - Red - Unlocked

    Condition

    Fair

    Purchased

    27/10/2021

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