CRS

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

5,003 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.4/5

  • Accessories

    3.8/5

  • Packaging

    4.3/5

  • Overall performance

    3.9/5

  • Appearance

    4/5

Reviews

  • Richard R.

    Verified purchase

    Reviewed 02/02/2026, United Kingdom.

    My MacBook Air is in excellent condition . It works really well I am still learning about all the features it has .It is great for watching videos on and surfing the net . I opted to collect my computer from the the DHL warehouse because it is not to far from where I live and that was very easy.So overall I am very happy with my purchase Thank you,Richard 👍

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    23/01/2026

  • Ionut catalin M.

    Verified purchase

    Reviewed 10/01/2026, United Kingdom.

    Hi everyone! It took me a while to decide whether to buy something from this website. I checked all the reviews, and everything looked great. I took a leap of faith and bought a MacBook Pro 2019, 16-inch, i7 16 GB , 512 GB. It turned out to be a great choice. The entire experience was amazing, and the quality of the product is outstanding! I didn’t even expect it to be this good! So, if you’re planning to buy something from this website, just do it without hesitation! One very important thing to add: their customer service and support are outstanding. Highly appreciated and very much recommended!

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English

    Condition

    Excellent

    Purchased

    01/01/2026

  • Sean M.

    Verified purchase

    Reviewed 20/07/2024, United Kingdom.

    I ordered the MacBook Pro 16” M1 Pro 1TB 16GB RAM in Excellent Condition, And BackMarket did NOT disappoint!! The MacBook Arrived in it’s original Apple Box, the MacBook AND the chargers all still with the original Apple packaging! The MacBook itself had absolutely no signs of previous use, it’s like someone bought it from apple and left it in the box with the exception of the instructions being removed from the box and a hole being cut in the box for an extra charger! Which isn’t an issue for me at all!! I wasn’t sure if it WAS actually used in the past so I had a look through the settings to see how many battery Charge Cycles it had previously and it only had 2!!! And one of them was me because it was on charge as i was looking! So I am absolutely delighted, Basically brand-new and all for the price of a refurbished MacBook!! Couldn’t be happier with my purchase! Well recommended!

    MacBook Pro 16-inch (2021) - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 1000GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    14/07/2024

  • Priya S.

    Verified purchase

    Reviewed 05/03/2026, United Kingdom.

    I got my MacBook Air 2020 from Back Market and the quality is amazing, it looks brand-new! Runs so fast like a dream

    MacBook Air Retina 13-inch (2020) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Excellent

    Purchased

    30/01/2026

  • Jomani O.

    Verified purchase

    Reviewed 19/07/2025, United Kingdom.

    Leaving a review on any site for the first time ever. You guys are amazing…the laptop is so clean and almost spanking new. Battery life is 100%. What baffled me the most, delivery was slated for next week Tuesday, I got the laptop yesterday(2days after I ordered as opposed to 6days). 5 start review definitely. I highly recommend Back Market.

    MacBook Pro 16-inch (2021) - Apple M1 Max 10-core and 32-core GPU - 32GB RAM - SSD 1000GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    15/07/2025

  • Amina X.

    Verified purchase

    Reviewed 02/02/2026, United Kingdom.

    I ordered for my son' 17th he was well happy, ti arrived withing few days, in excellent condition as good as new, I seriously wasn't expecting it to be in that condition considering its a refurbished. Amazing Amazing Amazing

    MacBook Pro Retina 13-inch (2018) - Core i5 - 16GB SSD 512 QWERTY - English

    Condition

    Excellent

    Purchased

    22/01/2026

  • Bart O.

    Verified purchase

    Reviewed 21/02/2026, United Kingdom.

    Overall, I’m satisfied with my MacBook Pro Retina 15-inch (2017) – Core i7 – 16GB RAM – 512GB SSD – QWERTY (English). The performance is strong for everyday tasks, multitasking, and even some heavier creative work. The Retina display is still impressive — sharp, bright, and great for both work and streaming. That said, there are a couple of minor drawbacks. The battery life isn’t as long as I’d hoped, especially during more demanding tasks. The laptop can also get a bit warm and the fans become noticeable under heavy use. While the keyboard is generally comfortable, it does take some getting used to. Despite these small issues, the overall build quality feels premium and the device runs smoothly. Considering it’s a refurbished model and a more environmentally friendly choice, I think it offers good value for the price. In general, I’m happy with the purchase, with just a few minor compromises to keep in mind

    MacBook Pro Retina 15-inch (2017) - Core i7 - 16GB SSD 512 QWERTY - English

    Condition

    Excellent

    Purchased

    28/01/2026

  • Mark L.

    Verified purchase

    Reviewed 21/01/2026, United Kingdom.

    We did have to wait a bit longer for it to arrive but that may have been caused by the storms we had in January. Apart from that everything seem to be working okay. The condition of the Macbook air is excellent.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    07/01/2026

  • Kemar B.

    Verified purchase

    Reviewed 01/05/2025, United Kingdom.

    My Honest Review of My Recent Order from Back Market I recently placed an order through Back Market and wanted to share my experience with anyone considering buying refurbished tech from them. I ordered a MacBook Pro Retina 15-inches (2018) and was pleasantly surprised overall. The device arrived earlier than expected and was well-packaged, with no signs of damage during shipping. In terms of condition, I chose the Good option as there was a deal, and I’d say it lived up to expectations. I didn’t find any scratches or dents. Functionally, the device worked right out of the box. I ran a few tests, and everything from the battery health to the screen responsiveness and camera seemed solid. I really appreciated the eco-conscious approach and the fact that I saved a good amount compared to buying the same brand-new device. It also came with a 12-month warranty, which gave me peace of mind. That said, the device is heating up very quickly, and I am unsure if that’s supposed to happen. The heat reaches a point where keeping the device on my lap is unbearable. I reached out to BM and followed recommendations which was helpful. Final Verdict: I’d consider using Back Market again. If you’re comfortable with refurbished devices and want to save money while being a bit kinder to the planet, Back Market is a strong option. Just make sure to read the seller reviews and double-check the warranty details.

    MacBook Pro Retina 15-inch (2018) - Core i9 - 32GB SSD 1000 QWERTY - English

    Condition

    Good

    Purchased

    25/04/2025

  • Diogo T.

    Verified purchase

    Reviewed 03/12/2025, United Kingdom.

    Received my Apple MacBook Air today (M1 8-core, 8GB Ram, 512GB SSD) and am absolutely delighted with my purchase. I required a laptop The price was great, the item is in such Excellent condition. Thank you.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    26/11/2025

2 products