cov tech ltd

Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

1,282 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.2/5

  • Accessories

    3.9/5

  • Battery

    3.9/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.2/5

  • Shipping

    4/5

Reviews

  • Alison M.

    Verified purchase

    Reviewed 22/01/2026, United Kingdom.

    My purchase of a refurbished iPhone 12 went extremely well. From the minute you place your order you are kept up to date with emails on the progress/delivery etc. Excellent service and I am delighted with my phone. Would definitely order again in the future. Excellent service.

    iPhone 12 256GB - Purple - Unlocked

    Condition

    Good

    Purchased

    05/01/2026

  • Ava T.

    Verified purchase

    Reviewed 10/01/2026, United Kingdom.

    Purchased an “Excellent” iPhone 15 Pro. Item arrived and works completely fine - no issues with the software at all. Back and sides of the phone are good as well, no visible scratches. HOWEVER, when a completely scratch free phone screen is normal even for “good” rated items I expect a completely scratch free screen considering I paid for the better quality rating. Instead, they’ve whacked a screen protector on top of a screen that clearly has fine scratches on it - not the same thing and considerably reduces the value of the phone. While this doesn’t affect the phone’s functionality, I still would have expected they’d at least replace the phone screen for £700! Given 3/5 as - yes the phone works fine and the scratches can’t only be seen when the screen is switched off - if the Backmarket rating says the screen will be “flawless” I’M GOING TO EXPECT FLAWLESS, not a pity screen protector which probably costs the company £10 max. Maybe I’m being harsh with the 3/5, but the item simply doesn’t match the description - and for refurbishes, replacing the screen is a common service which should be no trouble to them, so I just can’t see why they wouldn’t do that for this phone.

    iPhone 15 Pro 512GB - Blue Titanium - Unlocked

    Condition

    Excellent

    Purchased

    07/01/2026

  • Nikki P.

    Verified purchase

    Reviewed 13/03/2024, United Kingdom.

    I was slightly nervous about buying reconditioned. After all, it was a good price but still a lot of money. However I am very happy with the phone. Cosmetically the phone is virtually perfect with no visible marks or scratches whatsoever. It obviously has had a new battery and so the battery life (so far anyway) is brilliant. The only slight problem is it is obviously not an Apple battery which means the phone does not show battery health and displays a ‘not official part’ message. This makes me slightly nervous and made me consider knocking off one star, but if the battery performance continues as it is at the moment I will be more than happy, and overall I’ve been very impressed with the customer service and product.

    iPhone 11 128GB - White - Unlocked

    Condition

    Good

    Purchased

    22/02/2024

  • Richard R.

    Verified purchase

    Reviewed 14/02/2025, United Kingdom.

    The phone is in amazing condition, not a mark on it and this was just the Good condition! Plus i was upgrades to the next storage size for free. I have purchased several items from Back Market and as always the items have been top class.

    Galaxy Z Fold4 256GB - Grey - Unlocked

    Condition

    Good

    Purchased

    08/02/2025

  • Morgan R.

    Verified purchase

    Reviewed 17/08/2023, United Kingdom.

    Needed a new phone but was on a bit of a short budget Was recommended this site and it did not disappoint at all, bought one of the cheapest yet high quality phones I've ever had, refurbished at excellent quality I've had the phone for a few months and it's the best I've had Thanks a lot

    Galaxy S21 5G 128GB - Pink - Unlocked - Dual-SIM

    Condition

    Excellent

    Purchased

    16/07/2023

  • Mercy A.

    Verified purchase

    Reviewed 22/03/2026, United Kingdom.

    It's awesome, works perfectly, no problem at all, and I'm super grateful I got a screen protector for free, a matte privacy one! I was so happy and surprised, I love my new phone, yayy! Thank you

    Galaxy S23 Ultra 512GB - Green - Unlocked

    Condition

    Fair

    Purchased

    12/03/2026

  • Lydia B.

    Verified purchase

    Reviewed 10/11/2025, United Kingdom.

    Everything about the phone is fine, and delivery was excellent.........but, I'm afraid it will be coming back due you due to MY inability to come to grips with it. Maybe I should only consider dumphones from now on.

    Galaxy S23 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    30/10/2025

  • Michael S.

    Verified purchase

    Reviewed 04/05/2025, United Kingdom.

    Had my new phone for a few weeks now. Great phone and it does what I want. This is my 2nd purchase on BackMarket and I'm very impressed. Battery is like new phone is in very good condition. There is one 1cm shallow scratch on the front screen and that is it. Happy with the value for what I paid.

    Galaxy Z Flip5 256GB - Green - Unlocked

    Condition

    Good

    Purchased

    21/04/2025

  • Tawakalitu I.

    Verified purchase

    Reviewed 05/01/2025, United Kingdom.

    Back market is a trustworthy place to order your phone from.. my son loves his phone, it's clean,battery is quite good too but still observing that closely but in all honesty, back market is a very reliable and trustworthy place to buy from.

    iPhone 11 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    27/12/2024

  • Lyda D.

    Verified purchase

    Reviewed 21/09/2025, United Kingdom.

    Bought it for my husband who is not very good with modern day phones but wanted something small that would fit in his pocket and a keyboard he could get his aging fingers to manage. After I finished setting it up for him, which took longer than expected, as I had to try and find his passwords and then his moans about the phone beeping at him and I trying to find which notifications he wanted. We have finally got there and now he's very happy with the phone. I THINK! just waiting for the next thing I have to sort out for him ah!ah!ah!

    Galaxy Z Flip4 256GB - Grey - Unlocked

    Condition

    Good

    Purchased

    10/09/2025

134 products