Customer reviews

4.3/5

426 verified reviews in the last 6 months.

Go back to the device

Overall performance
4.12/5
Appearance
4.21/5
Accessories
3.68/5
Battery
3.82/5
Lens & Camera
4.25/5
Packaging
4.19/5
Shipping
4.39/5

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Nabilah K.
Reviewed in United Kingdom on 10 March 2024
4.9/5
I love my phone I love the ease in which I received it I love the layout of your website and I love buying refurbished to be honest with everything happening in the world, it is the only way to go! Thankyou for making it easy and fun and I greatly appreciate this service 💜
OnePlus Nord 128GB - Blue - Unlocked - Dual-SIM
Purchased on the 26 February 2024
C
Cheryl S.
Reviewed in United Kingdom on 18 February 2024
4.8/5
I was sceptical about buying a refurbished phone but am so happy I did! I wouldn't have known it wasn't brand new. Would highly recommend. The battery lasts for at least 2 days as well. Really happy. Thank you 😊 It came with an iPhone cable and was an android phone but not an issue as I had correct cables at home.
OnePlus 10 Pro 128GB - Black - Unlocked
Purchased on the 2 February 2024
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Alessandro M.
Reviewed in United Kingdom on 12 January 2024
4.6/5
The OnePlus 10T I ordered from BackMarket is absolutely brilliant. Despite it being refurbished its condition is like new. The phone has got no mark and it works perfectly. My only concern was the battery life , being a used one, but I have to say that I'm poositively impressed by it and it looksas new after testing it with some battery apps. For the price is was an absolute bargain.
OnePlus 10T 128GB - Black - Unlocked - Dual-SIM
Purchased on the 8 December 2023
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Liam K.
Reviewed in United Kingdom on 1 February 2024
4.9/5
IV bought 2 iPhone XR and OnePlus 8. All come in excellent condition and fully working. The only issue is on the OnePlus 8, where the Google micro phone button don't pick up any sound but the mic works for everything else
OnePlus 8 256GB - Green - Unlocked - Dual-SIM
Purchased on the 28 December 2023
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Karim M.
Reviewed in United Kingdom on 1 March 2024
4.8/5
The phone was in good condition as described, with only a few minor signs of use. Doesn't even make a difference to me anyway as the first thing I bought was a protective folding case which covers the back of the phone, and the screen is immaculate. Battery life is as I would expect from any high powered smartphone, and probably better than I would expect from a used one. As a bonus, the "warp charge" feature on this model lets me go from 20% to full in about half an hour, so I'm sure battery life wont be much of an issue even when it starts to deteriorate in the future. That said, I would have liked a warp charger to be included in the deal as it's a feature specific to this phone, and my old charger didn't have the output for it. I do understand the sustainability aspect of not sending unnecessary chargers with every phone though, and can't complain at the price. All in all, I've had the phone about a month now and can't find fault with it at all, so a very happy customer!
OnePlus 9 Pro 256GB - Green - Unlocked - Dual-SIM
Purchased on the 1 February 2024
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Andrew A.
Reviewed in United Kingdom on 5 November 2023
4.6/5
OnePlus Nord 2 purchased in 'excellent' condition. Ordered the grey but the one that turned up was blue. I'm not complaining. I think it looks better. The phone was utterly spotless with a few tell tale signs that it was actually brand new. Not in original box but came with charger. The 65w charging is just amazing and I wouldn't be without it now. Battery life ends up with around 30% at the end of the day with medium use. Overall I'm very happy with the handset and very happy with Backmarket. Phone was ordered in the morning and turned up on my doorstep lunchtime the next day. Price paid was £219. Absolute bargain.
OnePlus Nord 2 5G 128GB - Grey - Unlocked - Dual-SIM
Purchased on the 23 October 2023
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Sarah W.
Reviewed in United Kingdom on 17 March 2024
5/5
I absolutely love the phone, which is 'as new' as far as I can tell. It was beautifully packaged, giving me an 'unboxing experience' that I hadn't expected; got here sooner than advertised; and the ability to return it if needed gave me confidence in buying refurbed.
OnePlus 11 256GB - Green - Unlocked
Purchased on the 7 March 2024
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William Q.
Reviewed in United Kingdom on 20 February 2024
4.9/5
BAckMarket condition is perfect and my mother is so pleased. She was delighted with this device and its pop-out selfie camera! so cool that she has been showing off to all her friends! top son points for me too! Thrilled with the service and product. Will be using you again
OnePlus 7 pro 256GB - Gold - Unlocked - Dual-SIM
Purchased on the 9 February 2024
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Faye W.
Reviewed in United Kingdom on 17 January 2024
4.9/5
I'd buy from Back Market again. The overall cost and the device quality was fantastic and I've been using the mobile for around a month without a single hiccup with it's use or aesthetic. I have noted that the screen can scratch easier then the real mccoy so definitely make sure you buy screen protectors etc and fit them straight away as it can scratch. Overall really happy and impressed 😁
OnePlus Nord 128GB - Grey - Unlocked - Dual-SIM
Purchased on the 1 December 2023
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Paul D.
Reviewed in United Kingdom on 29 November 2023
4.4/5
It all went smoothly except my ability to swap the data over from an old like for like phone. Old phone has a charging port issue only ( yes I defluffed it). Pity it has no trade in value but hey ho it was 2nd hand from an offspring upgrading anyway.
OnePlus 6 128GB - Red - Unlocked - Dual-SIM
Purchased on the 15 November 2023

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