WYB IT solutions Ltd

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

256 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.4/5

  • Lens & Camera

    4/5

  • Accessories

    3.6/5

  • Packaging

    4.2/5

  • Overall performance

    4.1/5

  • Appearance

    4.1/5

Reviews

  • Arry F.

    Verified purchase

    Reviewed 13/11/2025, United Kingdom.

    It was delivered sooner than expected. For a good condition, i am happy with the laptop. Other than the one of USB-C port that seems wobbly when plugged in, everything is working well so far.

    Dell Latitude 7410 14-inch (2020) - Core i5 - Gen 10 (U) - 8GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    10/11/2025

  • Chamara S.

    Verified purchase

    Reviewed 26/04/2026, United Kingdom.

    I am giving this experience one star because the laptop was advertised with a key feature that it did not actually have. The Dell computer was listed as a touchscreen device, and this was one of the main reasons I decided to purchase it. However, after receiving the laptop, I found that the touchscreen function was not available, which made the product description misleading. Although I was later offered a £100 refund, this does not fully resolve the issue. A refund after purchase cannot replace the inconvenience caused by inaccurate product information, especially when the missing feature influenced my buying decision. I kept the laptop only because I urgently needed it for work and had academic travel plans, so returning it was not realistic at that time. Overall, this was a disappointing experience. Customers should be able to trust that the specifications listed are accurate, particularly for major features such as touchscreen capability. This experience has reduced my confidence in the listing process and in the reliability of the product information provided.

    Dell Pro 14 Premium PA14250 14-inch (2025) - Core Ultra 7 268V - 32GB - SSD 512 GB + HDD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    12/04/2026

  • Amabel A.

    Verified purchase

    Reviewed 07/09/2025, United Kingdom.

    looked like a really nice condition laptop, no scratches or perforations and battery didnt seem too bad however it was obviously previously a work issued laptop which did NOT get removed before it was sent over to me. theres no way to bypass that and I sent it to the seller hoping to get it fixed however It couldn't be, it was refunded within 5 days thankfully and that was swift from the seller and backmarket. but yes obviously wasn't completely excellent condition and it was still linked to the previous owner was wasn't checked at all before sending as it would've been immediately noticed.

    Dell Pro 13 Plus PB13250 13-inch (2025) - Core Ultra 5 235U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Purchased

    28/08/2025

  • Chris E.

    Verified purchase

    Reviewed 04/12/2024, United Kingdom.

    Arrived quickly and just as described.....working perfectly....I have purchased 2 phones and this laptop from Back Market with no issues at all

    Dell Latitude 7400 14-inch (2019) - Core i5 - Gen 8 (U) - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Purchased

    13/11/2024

  • Annabell D.

    Verified purchase

    Reviewed 15/04/2026, United Kingdom.

    Great as new

    Hp EliteBook 840 G7 14-inch (2019) - Core i5 - Gen 10 (U) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    24/03/2026

  • Adiba O.

    Verified purchase

    Reviewed 23/01/2026, United Kingdom.

    Solid device, easy to set up

    24-inch Dell P2424HEB 1920 x 1080 LCD Monitor Black

    Condition

    Excellent

    Purchased

    04/01/2026

  • Mart K.

    Verified purchase

    Reviewed 08/01/2026, United Kingdom.

    Very fast

    Dell Latitude 5411 14-inch (2020) - Core i5-10400H - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    23/12/2025

  • Ikechukwu M.

    Verified purchase

    Reviewed 05/01/2026, United Kingdom.

    Went far beyond my expectations. Now I want to get an iphone

    Dell Latitude 7490 14-inch (2017) - Core i5 - Gen 8 (U) - 8GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Purchased

    25/12/2025

  • Rafiu B.

    Verified purchase

    Reviewed 30/12/2025, United Kingdom.

    it works perfectly, good as new

    Microsoft Surface Laptop 3 13-inch (2019) - Core i5 - Gen 10 (G7) - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Purchased

    16/12/2025

  • Stanley O.

    Verified purchase

    Reviewed 17/07/2024, United Kingdom.

    I'm not going to complain, because for one, it works well. My only complaint is just a few visible scratches and a minor damage at the back of the laptop. Besides that, budget wise, this is a great choice.

    Dell Latitude 7290 12-inch (2017) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Purchased

    13/07/2024

45 products