WYB IT solutions Ltd

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

256 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.4/5

  • Lens & Camera

    4/5

  • Accessories

    3.6/5

  • Packaging

    4.2/5

  • Overall performance

    4.1/5

  • Appearance

    4.1/5

Reviews

  • Gemma J.

    Verified purchase

    Reviewed 19/05/2025, United Kingdom.

    Delighted with this phone. Bought it for my husband who keeps smashing phones and fed up with paying a fortune. This one is in excellent condition and at a very good price.

    Condition

    Fair

    Purchased

    01/05/2025

  • Helen C.

    Verified purchase

    Reviewed 04/02/2025, United Kingdom.

    Had to return the laptop because it was dirty and beat up, absolutely not in excellent condition. Had an incompatible charger in box that was also dirty. I'd find it hard to believe that any level of refurbishment had taken place at all because the battery seemed extremely degraded, 20/30% battery lost whist I merely had it open to take pictures of it. So I'd doubt it had a minimum of 80% battery health either.

    Condition

    Excellent

    Purchased

    30/01/2025

  • Stewart M.

    Verified purchase

    Reviewed 11/12/2024, United Kingdom.

    Item received when they said it would and it was packaged nicely. The item's condition was described as: 'In very good condition'. However the one I received has scratches on the lid (it's rubberised so it's deep scratches). There is a clean rectangle scar on the palm rest due to an asset tag being taken off and the clean plastic left behind. The trackpoint mouse (in the middle of the keyboard) was missing its rubber cap so unusable and a replacement had to be bought. I would rate this machine as 'good' condition and not 'very good condition'.

    Condition

    Excellent

    Purchased

    01/12/2024

  • Lorna M.

    Verified purchase

    Reviewed 11/01/2026, United Kingdom.

    Condition

    Good

    Purchased

    26/12/2025

  • Isaac W.

    Verified purchase

    Reviewed 26/11/2025, United Kingdom.

    Excellent

    Condition

    Good

    Purchased

    10/11/2025

  • Ismaeel E.

    Verified purchase

    Reviewed 17/11/2025, United Kingdom.

    Just touch pad issue but it’s all good I use mouse

    Condition

    Good

    Purchased

    30/10/2025

  • Jean G.

    Verified purchase

    Reviewed 14/08/2025, United Kingdom.

    All going well, getting used to a different device, thank you very much

    Condition

    Good

    Purchased

    26/07/2025

  • David B.

    Verified purchase

    Reviewed 10/08/2025, United Kingdom.

    yeah it's good and even more impressed with win 11

    Condition

    Fair

    Purchased

    25/07/2025

  • Andy R.

    Verified purchase

    Reviewed 16/07/2025, United Kingdom.

    quick delivery and product works well no issues with laptop. 3rd purchase from these guys had a iPhone iPad and laptop all work great

    Condition

    Good

    Purchased

    02/07/2025

  • Joe K.

    Verified purchase

    Reviewed 05/07/2025, United Kingdom.

    Absolutely terrible service, ordered 2 ipads and when they arrived they didn't have the plugs which it states they do on the listing. I contacted support and they apologised and asked the seller to send me the 2 plugs… 3 days later i received a singular WIRE from the seller, clearly trying to pull a fast one. I contacted back market again and they said i had to pay for the return postage on the wire i didn't ask for and only then would they send me the plugs, still no solutions and have gone 2 days without a reply from them. Will never use this seller or back market again.

    Condition

    Good

    Purchased

    23/06/2025

45 products