WYB IT solutions Ltd

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

256 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.4/5

  • Lens & Camera

    4/5

  • Accessories

    3.6/5

  • Packaging

    4.2/5

  • Overall performance

    4.1/5

  • Appearance

    4.1/5

Reviews

  • Naveed D.

    Verified purchase

    Reviewed 04/06/2025, United Kingdom.

    I just received the system, and everything is working perfectly. It's a nice machine. Just wanted to let the company know they should include the HDMI display port, as it was not included. The rest is perfect. Thanks

    Condition

    Excellent

    Purchased

    01/06/2025

  • Jh G.

    Verified purchase

    Reviewed 25/02/2026, United Kingdom.

    Terrible! Laptop sent was a completely different colour and condition to the one ordered - covered in scratches, marks and had not even been cleaned! Obviously, the full product checking refurbishment process described on the site is pure fantasy. Back Market then refused to collect the laptop, so had to travel 35 miles to send it back myself; asked for refund, only to learn that another had been sent out against my wishes. Back Market refused to halt the delivery process (easily done), so had to wait in for another delivery and send it back again, with a further delay before finally receiving a refund. Horrendous waste of time and effort. I then made it clear that I would not be making a further order, having completely lost confidence in the 'refurbishment' process. So, just to add insult to injury, as compensation for having to waste time and money rectifying the issues, Back Market offered a 5% discount on a future order that I'd just made clear I wouldn't be making! Wow. Not a good experience - which I obviously won't be repeating!

    Condition

    Good

    Purchased

    07/02/2026

  • Oluwaseun A.

    Verified purchase

    Reviewed 18/01/2026, United Kingdom.

    The system is super cool though have little scratches which is not obvious I go my system within 24 hours was so surprised I love it . I recommend this seller

    Condition

    Good

    Purchased

    05/01/2026

  • Brian F.

    Verified purchase

    Reviewed 15/10/2025, United Kingdom.

    Quick, easy to use and touch screen is a game changer! Highly recommended and will be back for another for my daughter.

    Condition

    Fair

    Purchased

    01/10/2025

  • Anne L.

    Verified purchase

    Reviewed 05/05/2025, United Kingdom.

    A really great laptop for a good price. It barely has any scratches or dents from use as described, but did have a cracked corner on its left side top near the HDMI cable input showing umpact damge from where it likely was bashed or dropped. Otherwise its all good and I was up and running in next to no time.

    Condition

    Excellent

    Purchased

    19/04/2025

  • Sandra A.

    Verified purchase

    Reviewed 03/01/2025, United Kingdom.

    The laptop is sleek, efficient, and performs flawlessly. It handles multitasking with ease, boasts a vibrant display, and offers excellent battery life. A perfect blend of power and elegance—highly recommended!

    Condition

    Excellent

    Purchased

    31/12/2024

  • Lucas S.

    Verified purchase

    Reviewed 26/11/2024, United Kingdom.

    Was sceptical at first as I hear mixed reviews of their products but the laptop I purchased was essentially brand new in condition despite it being listed as “good”. Runs smoothly, all the features work. I am very pleased thus far

    Condition

    Good

    Purchased

    06/11/2024

  • Fari A.

    Verified purchase

    Reviewed 14/08/2024, United Kingdom.

    Was pleasantly surprised at the condition of the computer, and the speed of delivery based on a previous experience with another seller, and the reviews for this specific item and seller. The laptop is in my opinion really good condition. I bought "good" condition, and i definitely think it is appropriate. It has a super slight wear mark on the front lid, but everything is in good shape, clean and functions. The specs were all what I ordered, the charger works and charges laptop. I think the battery might be a little drained, but it still holds for a fair few hours without being charged. I'm really happy with my purchase, glad it worked out for me and will be looking at this seller for future purchases if I'm back on the market!

    Condition

    Good

    Purchased

    12/08/2024

  • Peter M.

    Verified purchase

    Reviewed 30/05/2024, United Kingdom.

    I got it yesterday and, so far, I'm very, very happy. It's a lovely, solid-feeling laptop and I can't find a mark on it. It had Windows 11 installed but I've put Debian Linux on it. For £190, this is a real bargain.

    Condition

    Excellent

    Purchased

    27/05/2024

  • Beverley B.

    Verified purchase

    Reviewed 01/01/2024, United Kingdom.

    After accidentally getting my phone wet and watching it die, l was at a lost of what to do next, l didn’t want a new contract with a new phone, l turned to my daughter who suggested Back Market, l had heard about the company as l had since a advert on the tv in Spain, l went on your website and did a lot of research going back and forth with another company and l was amazed at what you offered and the prices, l could not believe the difference, but after 3 days of yes, no, yes , l decided to buy fro. You and l was not disappointed, phone arrived within 24 hours and was just as described, it was perfect, loaded everything on to it and l am so glad l choose Backmarket and would recommend them to anyone looking to buy a phone. Battery working. Phone on great condition absolutely amazing, great communication with the company. From now on this is the way l will buy a phone. Thank you

    Condition

    Excellent

    Purchased

    18/12/2023

46 products