Ultimo Electronics Limited

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

1,619 verified reviews

Rating details

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.6/5

  • Accessories

    4.1/5

  • Packaging

    4.4/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Sebastian D.

    Verified purchase

    Reviewed 12/04/2026, United Kingdom.

    A good condition with battery replacement . This is my third back market phone and each time it gets better. This good condition is showing almost perfect condition, only two minor imperfections to the volume down and side button. A grade

    Condition

    Good

    Purchased

    09/04/2026

  • Stanislava S.

    Verified purchase

    Reviewed 30/11/2025, United Kingdom.

    I bought this iPhone 13 Pro in “Good” condition, but it actually turned up looking pretty much perfect. The screen’s spotless, no issues with the camera, and the only flaw is this tiny mark on the corner which you don’t even notice once there’s a case on it. The only downside is the Face ID, which doesn’t really work properly. Most of the time it just won’t recognise me, so it’s best to switch off “Find My iPhone”, otherwise you might end up having to reset the whole thing like I did. I chose the “new battery” option, and as they warned, it does show that message (see photo). Overall, for £370 it’s a solid phone honestly described and I’m genuinely happy with it.

    Condition

    Good

    Purchased

    28/11/2025

  • Stephen S.

    Verified purchase

    Reviewed 26/08/2025, United Kingdom.

    I ordered an IPhone 13 on 5/08/25 and it arrived the following day. I was debating whether I should order “Good Condition with average battery” or “Fair Condition and New Battery” I had a budget and decided to go for Fair and New, as battery life was a higher priority. I am very impressed on how quick it arrived and also the condition of it. I expected it to have scratches and thought it’s going to have a cover on it anyway, so it doesn’t matter too much. My partner has used Back Market before and recommended it to me, I will definitely use them again.

    Condition

    Fair

    Purchased

    05/08/2025

  • Elwyn P.

    Verified purchase

    Reviewed 04/02/2026, United Kingdom.

    Well all I can say is that you lived up to your reputation as I was recommended by three of your previous customers. The phone arrived very quickly and not being very good with technical matters, with the help of Google it was easy to transfer the details from my old mobile to this one and to pair it with my vehicles. So overall, I'm very pleased with your service and the phone and I'll continue to be a customer of yours in the future

    Condition

    Excellent

    Purchased

    20/01/2026

  • Gemma W.

    Verified purchase

    Reviewed 27/04/2026, United Kingdom.

    Very satisfied with this reconditioned phone. Reasonably priced and cash back for my old phone. Highly recommend.

    Condition

    Excellent

    Purchased

    12/04/2026

  • Nebila M.

    Verified purchase

    Reviewed 13/02/2026, United Kingdom.

    Thank God, it is what I expected. The condition is good. I don’t mind the collection of tiny blemishes on the screen. It doesn’t affect my usage of the device. As far as I can tell at this early stage of ownership, everything works well. I was an android user for many years prior to this so I’m happy with the switch over to iPhone. I’m pleased with the quality of my backmarket purchase and based on this, would definitely buy from backmarket again.

    Condition

    Fair

    Purchased

    29/01/2026

  • Maria N.

    Verified purchase

    Reviewed 17/01/2026, United Kingdom.

    Ordered as a replacement phone as my son broke his, chose the fair option as wanted to pay for a new battery, condition was excellent, not a mark on the phone, arrived quickly, and would definitely use again

    Condition

    Fair

    Purchased

    28/12/2025

  • Sophie H.

    Verified purchase

    Reviewed 04/01/2026, United Kingdom.

    I got the “worst” looking option and honestly can hardly see any scratches or scuffs. The new battery is dreamy, as the one on my old phone didn’t last long at all. Very glad i went with this option and not a new phone! Will be doing this in the future from now on!

    Condition

    Fair

    Purchased

    20/12/2025

  • Philippa F.

    Verified purchase

    Reviewed 04/01/2026, United Kingdom.

    It is a beautiful phone and looks brand new, not a scratch on it. It also arrived very quickly. We are so happy we found Backmarket because the prices of new phones are ridiculous amount and Backmarket was very reasonable.

    Condition

    Excellent

    Purchased

    14/12/2025

  • Amanda H.

    Verified purchase

    Reviewed 04/06/2025, United Kingdom.

    I ordered the iPhone 13 mini as I wanted something similar to my old SE 2020 to tide me over. There were a few very minor marks around the edge but barely noticeable, and obviously invisible by the time you pop on a case. It arrived with an unused charging cable. Took me a few days for my new and old phones to decide that they were prepared to talk to one another, but that’s all sorted now and I’m completely happy with my purchase. Well worth the money, very quick delivery, eco packaging and I would definitely use Back Market again.

    Condition

    Good

    Purchased

    22/05/2025

116 products