ThinkTech IT Services Ltd

Seller reviews, items and info

Approved seller with 4.7/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

89 verified reviews

Rating details

  • Battery

    4/5

  • Lens & Camera

    4/5

  • Shipping

    5/5

  • Accessories

    1/5

  • Packaging

    4.9/5

  • Overall performance

    4.7/5

  • Appearance

    4.8/5

Reviews

  • Sony F.

    Verified purchase

    Reviewed 15/03/2026, United Kingdom.

    Wondefull experience, got the mouse not working, but replace in no time, the device work marvelously

    Condition

    Fair

    Purchased

    05/03/2026

  • John A.

    Verified purchase

    Reviewed 18/02/2026, United Kingdom.

    Great, bargain price, super condition and dead easy to set up. So much better than buying from new.

    Condition

    Good

    Purchased

    01/02/2026

  • Joel G.

    Verified purchase

    Reviewed 11/05/2026, United Kingdom.

    The laptop arrived in great condition and it has been very easy to use. The surface laptop is a great laptop. My partner was suprised with the condition of the laptop and now she is looking to replace her macbook with backmarket.

    Condition

    Good

    Purchased

    28/04/2026

  • Amy C.

    Verified purchase

    Reviewed 01/03/2026, United Kingdom.

    Everything great with the laptop. The original charger didn't work so I got in contact and then another one was sent out the same day and it arrived the next day. Laptop looks almost perfect can hardly notice the few tiny imperfections. Very happy.

    Condition

    Good

    Purchased

    17/02/2026

  • Daniel R.

    Verified purchase

    Reviewed 22/04/2025, United Kingdom.

    Delivery was prompt and the laptop was well-packaged. The device was as advertised. I am very please with my Microsoft Surface Laptop Go 12-inch (2020). The screen is perfect (no marks, scratches or dead pixels). The system is nippy/slick and has what appears to be a fresh installation of Windows 11 Pro (great!). The only downside is the existing battery life (approx 3h tops). I suspected up front that the battery life would be on the low side given that the device is about 5 years old. This is not a deal breaker as I mostly use it plugged in anyway. As far as I can tell, it should not be too much bother to swap out the old battery for a new 3rd-party battery.

    Condition

    Good

    Purchased

    04/04/2025

  • Grace L.

    Verified purchase

    Reviewed 19/01/2026, United Kingdom.

    The screen is great and setup was easy, really happy with it. Gets 4 stars because the mouse that came with it straight up didn’t work. Luckily I had an alternative mouse I could plug in to do set up and I had ordered an Apple mouse that connected no problem. The keyboard that came with it was ok though

    Condition

    Good

    Purchased

    04/01/2026

  • Alec A.

    Verified purchase

    Reviewed 28/05/2026, United Kingdom.

    Very quick delivery . Am still testing some things but all sees good. Looks good condition. A friend says the MS keyboard is good but not cheap. At present am using ones I have. I could get a recon one from you. Many thanks.

    Condition

    Good

    Purchased

    15/05/2026

  • Matthew W.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    All set up and going well. Speedy order and in very good condition

    Condition

    Good

    Purchased

    11/02/2026

  • James C.

    Verified purchase

    Reviewed 21/05/2025, United Kingdom.

    Was hesitant to buy but was reassured by a friend who had recommended your company. I’m thoroughly impressed on every level. Every stage was as easy as you could imagine. I received my keyboard earlier than expected and in perfect working order. I’ll be back for more business in the future

    Condition

    Fair

    Purchased

    02/05/2025

  • Adam K.

    Verified purchase

    Reviewed 07/05/2025, United Kingdom.

    Great laptop that looks and performs like new and at a fantastic price too. Goods were packaged well and delivery was made on time and full tracking is provided. This is my second item from this company and absolutely no issues, I would definitely recommend if looking for some tech stuff.

    Condition

    Good

    Purchased

    22/04/2025

22 products