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4.6/5
Shipping
4.4/5
Lens & Camera
4.5/5
Accessories
4.3/5
Packaging
4.3/5
Overall performance
4.4/5
Appearance
4.5/5
Reviewed 13/05/2026, United Kingdom.
New Galaxy is perfect, I'm not great with the switching stuff especially with all the wallet swap over, so that took a it of time, but that was definitely user-error! The whole process was very clearly described and it was great to know that my old Samsung would be recycled too. Great service-thank you :)
Condition
Excellent
Purchased
30/04/2026
Reviewed 05/04/2026, United Kingdom.
Problem with delivery,mail delay/lost. A couple of emails,contact customer services,they sorted the problem .A week later replacement phone arrived. Well pleased with the service.Will be buying another phone for the wife.Recommended.
Condition
Excellent
Purchased
18/03/2026
Reviewed 01/07/2026, United Kingdom.
love the phone, best choice. is supper fast and will not disappoint you. fast delivery, great condition. will recoment highly
Condition
Excellent
Purchased
14/06/2026
Reviewed 30/10/2024, United Kingdom.
Samsung S24 Ultra was delivered faster than expected. It was really new and looks like brand new with all the factory screen covers. I will recommend Back Market to any one looking for electrical gadgets.
Condition
Excellent
Purchased
16/10/2024
Reviewed 13/12/2025, United Kingdom.
I think it might be new just because of the battery life and how smooth everything thing runs and it’s quality
Condition
Excellent
Purchased
07/12/2025
Reviewed 30/10/2026, United Kingdom.
I don't think that this is the device that I ordered & paid for. The phone was described as green. the one that i received is black. However it seems to be the same model & specification. I do not think that the device has been fully reconditioned. When attached to the charging cable it has not always started charging & needs to be re-attached to get it to work. I have had this on previous phones & it is indicative of a dirty charging port.. Secondly on looking in my photo gallery I have found documents that I have not received or created. I have already transferred my data from my old phone, so I an reluctant to return it & demand a refund. If ido use bacmarket in the future I will be less trusting & have the device checked out befoe accepting it.
Condition
Excellent
Purchased
13/10/2026
Reviewed 18/05/2026, United Kingdom.
Phone arrived in a postage bag, no box just a slither of bubble wrap. Upon opening the charger was missing, the phone itself was really dirty, I dont think any attempt of a refurbishment was made on the item as it wasn't in the "good" condition it was described. The screen was heavily used with a very obvious crease in the middle, I have now sourced a newer version of this phone in immaculate condition for £50 cheaper, back market themselves were helpful in getting this sorted so the one star is for them and not the seller. Unfortunately this has put me off buying refurbished again
Condition
Good
Purchased
05/05/2026
Reviewed 29/10/2026, United Kingdom.
Arrived a day later than "latest delivery" and posted through letterbox which cpuldve damaged it
Condition
Excellent
Purchased
19/10/2026
Reviewed 06/07/2026, United Kingdom.
Very good
Condition
Excellent
Purchased
28/06/2026
Reviewed 17/02/2025, United Kingdom.
I received the phone as expected amd all good so far. Recharge plug was a 2 pin plug but the usb lead is independent, so issue with changing the plug. Happy with the condition too.
Condition
Excellent
Purchased
01/02/2025
Seller registration number
13859234
Trade register number
13859234
Legal address
techxpertworldwideltd2 SouthwayLondonsw20 9jqUnited Kingdom
Seller's country of origin
United Kingdom