TECH HAVEN

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

1,221 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.7/5

Reviews

  • Iain M.

    Verified purchase

    Reviewed 19/03/2026, United Kingdom.

    I wasn’t sure about using BackMarket as I’d heard conflicting reports, but I needn’t have worried. I had an absolutely FANTASTIC experience with my purchase of a Premium refurbished iPhone 13 Mini with 256 GB. It arrived like new, no marks or scratches and with the new battery that I bought to accompany it. The price was superb and I’ve done something good for the planet too. I will definitely buy from BackMarket again and easily recommend others to do the same.

    iPhone 13 mini 256GB - Midnight - Unlocked

    Condition

    Premium

    Purchased

    03/03/2026

  • Sonesh L.

    Verified purchase

    Reviewed 24/11/2025, United Kingdom.

    I'm pleased with the phone that I ordered and received good service and brand new condition my phone. Back Market gives me confidence to buy reconditioned and the prices are great. I love the Samsung Galaxy S23 and am very happy to be back using one again. Recommended the service.

    Galaxy S23 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    13/11/2025

  • Mathew B.

    Verified purchase

    Reviewed 01/04/2026, United Kingdom.

    Device was as described in pristine condition and 100% battery health. I got the phone in March 2026 and in June Face ID stopped working. I reported it and have been told I can send it back to be assessed and be without a phone. I have a diabetic pump and sensor so a phone is key to ensuring all works. On website it says that a replacement will be sent out before you have to send old one back. That is not true…and apparently that service doesn’t exist. Good to know once you have a problem that something they quote as making them different from the rest is a lie.

    iPhone 13 256GB - Starlight - Unlocked

    Condition

    Premium

    Purchased

    17/03/2026

  • Michael M.

    Verified purchase

    Reviewed 11/07/2026, United Kingdom.

    Device appears to be almost new with only tiny unnoticeable signs of wear. After a week of use, I'm completely satisfied that all features are working as expected and battery seems to be in near perfect condition. Very happy with the Back Market experience altogether as delivery was rapid and packaging fine. I will be using them again in the future, now that I know that refurbished can save so much money with very little compromise on the quality of experience.

    Galaxy S24 Ultra 512GB - Black - Unlocked

    Condition

    Premium

    Purchased

    02/07/2026

  • Tony T.

    Verified purchase

    Reviewed 19/06/2026, United Kingdom.

    Bought many phones over the years from different websites but this iphone 14 plus was a very good price,perfectly refurbished and delivered a day early.I'm very happy with this purchase. Only reason for not giving a 5 star performance is because it's a gift and haven't seen for myself but son hasn't complained.

    iPhone 14 Plus 128GB - Midnight - Unlocked

    Condition

    Premium

    Purchased

    12/06/2026

  • Lily S.

    Verified purchase

    Reviewed 05/05/2026, United Kingdom.

    Really good phone had 100% battery compactity no issues with it workes really good bit scratched but nothing to be fussed about no cracks or nothing

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Premium

    Purchased

    19/04/2026

  • June B.

    Verified purchase

    Reviewed 15/03/2026, United Kingdom.

    Refurbished Galaxy S24+ arrived quickly and was in excellent condition as sold. I traded in my old S10 which I believe was a good offer. If I hadn't done this it probably would have just sat in a drawer for years so it is great that Back Market give you this opportunitu. Wpuld definitely purchase again in the future.

    Galaxy S23+ 256GB - Purple - Unlocked

    Condition

    Premium

    Purchased

    01/03/2026

  • Christina G.

    Verified purchase

    Reviewed 25/05/2025, United Kingdom.

    My new iPad is perfect, wasn't too sure about getting a reconditioned one but will certainly be using your service again. It looks new and for me is such a relief not to have to pay a fortune for new one!

    iPad 10.2" (2020) 8th gen 128 GB - Wi-Fi + 4G - Silver

    Condition

    Excellent

    Purchased

    09/05/2025

  • Karen B.

    Verified purchase

    Reviewed 21/06/2026, United Kingdom.

    Love the phone. I've always had a samsung but was wondering whether to defect and go iphone! Anyway after researching both I felt for the money I could spend the samsung was by far the better option. Super quick, loads of storage, great camera, excellent battery life. The swap over from my old phone was quick and easy. The phone i received from Backmarket was in amazing condition, was an excellent price and it arrived very quickly. Couldn't be happier with my purchase

    Galaxy S23+ 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    07/06/2026

  • Bruno C.

    Verified purchase

    Reviewed 17/05/2026, United Kingdom.

    I've ordered my Google pixel 8 Pro 12 gigabytes at 4pm it was delivered next day in the morning I'm super impressed with this fast track also the phone is pretty much new I cannot tell the difference from a new one or used I'm super happy and definitely gonna use this service again thank you

    Google Pixel 8 Pro 128GB - Black - Unlocked

    Condition

    Premium

    Purchased

    08/05/2026

49 products