Spotbuyer Ltd

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

328 verified reviews

Rating details

  • Accessories

    4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Al F.

    Verified

    Reviewed 04/02/2026, United Kingdom.

    Bought the device for my son, couldn't afford full price and found Back market. Parcel arrived really well packaged and you wouldn't know the device has ever been used before. It's made a little boy very happy, zero lag experiences and tonnes of features. We're made up and definitely will be purchasing more refurbished devices instead of brand new going forwards.

    Condition

    Excellent

    Purchased

    21/01/2026

  • Nayress B.

    Verified

    Reviewed 13/01/2026, United Kingdom.

    Amazing experience. My tmsamsung tab arrived next day (even though it was the holidays period) and in prestine condition. As new. The original tape was still on. I've been using it for a month and didn't have a single issue. I'm really happy with my purchase and recommend this vendor. Really grateful 🙏

    Condition

    Excellent

    Purchased

    10/12/2025

  • Kimberley R.

    Verified

    Reviewed 11/06/2025, United Kingdom.

    I have ordered many times of back market, and never had an issue with anything I love my new earbuds even though there refurbished I could not tell that they had been used at all packaged as if they had never been open really pleased

    Condition

    Excellent

    Purchased

    14/05/2025

  • Joseph V.

    Verified

    Reviewed 02/01/2026, United Kingdom.

    Device delivered very quickly, in perfect condition. A few difficulties pairing, but after a couple of restarts worked perfectly (no idea if that is related to the specific device or my phone though). Basically couldn't have gone better, and less than half the price of buying new

    Condition

    Excellent

    Purchased

    18/12/2025

  • Nick B.

    Verified

    Reviewed 22/01/2026, United Kingdom.

    Learning to change over from an iPhone8 to an Android was going to be a learning curve. Manual does not tell one how to delete unwanted pictures, old transferred information, how to change camera function etc.. Still learning!

    Condition

    Excellent

    Purchased

    08/01/2026

  • Stuart D.

    Verified

    Reviewed 29/12/2024, United Kingdom.

    I was a little bit skeptical, as I had bought refurbished devices previously and had bad experiences with the quality, mind you from a different site. I couldn't be happier with my purchase, the device has no signs of use and I was glad to see the stylus provided with it also. It was well packed in a generic box and massive bubble bags. Device is flawless and works perfectly. Was here the next day after ordering the previous afternoon via dpd

    Condition

    Excellent

    Purchased

    17/12/2024

  • Julia V.

    Verified

    Reviewed 02/02/2026, United Kingdom.

    They arrived so quickly! And they are great headphones. Exactly what I needed!

    Condition

    Excellent

    Purchased

    20/01/2026

  • Linda O.

    Verified

    Reviewed 25/06/2025, United Kingdom.

    As usual, Backmarket have lived up to expectations. The tablet has already earned its keep and is going to be a game changer. Excellent service, excellent condition, excellent packaging and delivery. I will continue to buy from and recommend Backmarket.

    Condition

    Fair

    Purchased

    10/06/2025

  • Pete D.

    Verified

    Reviewed 08/06/2025, United Kingdom.

    I expected a refurbished S9 tablet in excellent condition as advertised, I got a brand new sealed S9 tablet. I don't know how I could be anything but overjoyed.

    Condition

    Excellent

    Purchased

    27/05/2025

  • Mark A.

    Verified

    Reviewed 19/12/2024, United Kingdom.

    "Buyer Beware" I didn't know this before this experience, but be warned that - in their own words - "Back Market is a global marketplace including more than 1,500 sellers of refurbished devices" I've bought two Samsung tablets from Back Market and in both cases the tablets themselves have been great and they were received extremely quickly. However the advert for my most recent purchase turned out to be grossly misleading as it contained various photographs showing the tablet - complete with the Samsung S-Pen - attached to a keyboard and the "Seller Comment" actually included the text "Complete with Samsung S-Pen". I'd been looking at three identical tablets but the other two adverts featured neither the keyboard nor the S-Pen. Unfortunately my new tablet arrived without these accessories and having contacted customer support I was disappointed and annoyed to be told that the seller had neither item available. I could have returned the tablet for a full refund but did not wish to do this as the tablet itself was OK. I was however offered either a refund of £12 or an S-Pen to be sent to me - there was no mention of recompense for the missing keyboard. After a further enquiry I was then offered a refund of £20 to cover both items: the seller was apparently valuing a keyboard at just £8. I remarked that £20 was insufficient to purchase both items, reminded Back Market of the misleading nature of the advert and received the following message from their customer support: "In addition to the partial refund of £20 that the seller will provide, I will assist you with a credit of £25 for the S-Pen" . The wording suggested to me that the seller would be refunding £20 and that Back Market would themselves refund an additional £25, which I assumed was to protect their good name? That would have been acceptable but then I received another message informing me that the £20 refund had now been declined. Given that Back Market are just an intermediary between sellers and purchasers I appreciate that it would be impossible for them to guarantee the accuracy of what sellers purport to have for sale. The lesson here can only be: don't rely on the photographs and don't rely on the text - and if you can't rely on the photographs or the text, what on earth is the advert doing? I've had enough of this now but if I ever use Back Market again (doubtful at the moment) I will be making a separate enquiry to ascertain precisely what's included and indeed what the full specification of the product really is.

    Condition

    Excellent

    Purchased

    11/12/2024

55 products
(1)
£199.00
£842.78 new