Solatek Ltd

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

751 verified reviews

Rating details

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.3/5

  • Accessories

    3.9/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

Reviews

  • Iman R.

    Verified purchase

    Reviewed 20/12/2025, United Kingdom.

    Condition

    Fair

    Purchased

    13/12/2025

  • Salman A.

    Verified purchase

    Reviewed 15/12/2022, United Kingdom.

    I have received the laptop the Wi-Fi and Bluetooth was not working and need to download there drivers and found the display driver was not downloaded as well. Couldn’t connect it to a network so took it to laptop repairer to install the drivers which it cost me £20 to get it work.

    Condition

    Good

    Purchased

    06/12/2022

  • Colin F.

    Verified purchase

    Reviewed 07/11/2022, United Kingdom.

    Forgot what a hard drive was and didn't want one, machine worked perfectly. 4 stars are because i sent it back and it was effortless. No complaining, no lack of customer support etc.

    Condition

    Excellent

    Purchased

    09/10/2022

  • Aman P.

    Verified purchase

    Reviewed 30/09/2022, United Kingdom.

    Battery is very poor even tho I opted for excellent condition. Its very slow and laggy. I wonder what I would have receiver if I opted for good or fair condition. I want some sort of compensation or a different laptop or refund

    Condition

    Excellent

    Purchased

    17/09/2022

  • Nella N.

    Verified purchase

    Reviewed 03/02/2023, United Kingdom.

    The product was beyond different from what was advertised, The USB port did not work, the OS advertised was windows 11 i was send a windows 10pro, the description says 2560 X 1440 screen resolution and i was sent a 1920 x 1080 that is even questionable and battery drains in blink of an eye, i had to use alot of youtube tutorials to even get the manchine to start beyond a faulty OS installation and drives re-insttallation

    Condition

    Fair

    Purchased

    18/01/2023

  • Jeri J.

    Verified purchase

    Reviewed 11/07/2024, United Kingdom.

    The delivery was six hours late, and the wrong item was inside the package.

    Condition

    Good

    Purchased

    05/07/2024

  • Tarik U.

    Verified purchase

    Reviewed 06/06/2024, United Kingdom.

    Came empty this is quite disgusting

    Condition

    Excellent

    Purchased

    03/06/2024

  • Ed K.

    Verified purchase

    Reviewed 16/12/2022, United Kingdom.

    Dear Seller I am writing to express my extreme disappointment with the condition of the laptop I received from your company. When I opened the package today, I was shocked to find that the product was in far worse condition than I had expected based on the advertised condition rating (Good). The laptop has a large deep dent on the left corner, a 1x1.5 cm scratch on the top lid, and is missing two of the bottom slip rubbers. These defects are not minor scratches that are not visible from 20 inch distance, as I had expected based on the condition rating. Instead, they are significant and highly noticeable defects that significantly impact the appearance of the product. I am extremely disappointed that I have received a product in such poor condition, especially since I had purchased it as a gift for someone in another country and am now unable to exchange or refund the item. I feel that I have been misled by the advertised condition rating and believe that the product I received is not of the quality that I was promised. I am requesting that your company takes appropriate action to address this issue and rectify the situation. I look forward to hearing from you soon with a resolution. Sincerely, Edvin Kan

    Condition

    Good

    Purchased

    06/12/2022

  • Lowell S.

    Verified purchase

    Reviewed 30/09/2022, United Kingdom.

    The condition was as described. Delivery time was much faster than estimated.

    Condition

    Excellent

    Purchased

    20/09/2022

  • Leon D.

    Verified purchase

    Reviewed 14/09/2022, United Kingdom.

    Very good condition

    Condition

    Excellent

    Purchased

    03/09/2022

61 products