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4.6/5
Appearance
4.8/5
Accessories
4.2/5
Battery
4.5/5
Lens & Camera
4.7/5
Packaging
4.6/5
Shipping
4.7/5
Reviewed 29/01/2026, United Kingdom.
Super Impressed with the communication from Back Market from purchase to delivery. Went for a 'good' and literally received it as good as new. Huge savings than going for brand new and highly recommend BackMarket especially being my first experience (Photo taken with just finger print marks but its spotless)
Condition
Excellent
Purchased
16/01/2026
Reviewed 31/08/2025, United Kingdom.
I am very happy with my service, I received the device very quickly and it was in pretty much pristine condition, I couldn’t ask for more! 100% battery and a flawless screen. Unscratched casing, and an original apple charger! I could not recommend this more.
Condition
Excellent
Purchased
18/08/2025
Reviewed 26/05/2025, United Kingdom.
Great product for the price! I normally buy second hand phones from Backmarket and never faced an issue, I often recommend Backmarket to friends and family. I thought I would give an Apple Watch a go and can’t say that I’m disappointed, was very quick delivery, the battery is good, the product was better than described and honestly I’m very happy with it. Thank you again!
Condition
Good
Purchased
10/05/2025
Reviewed 08/03/2026, United Kingdom.
Brilliant my son was lost for words was he’s 16th birthday gift well one of many but he’s reaction was priceless
Condition
Excellent
Purchased
24/02/2026
Reviewed 01/03/2026, United Kingdom.
I’m really happy with my purchase. The iPhone 15 arrived exactly as described – in excellent condition, with no visible marks or issues. It feels and looks brand new. Delivery was quick and the packaging was secure, so everything arrived safely. The phone was easy to set up and works perfectly so far. Overall, a very smooth experience. I would definitely buy from Back Market again.
Condition
Excellent
Purchased
06/02/2026
Reviewed 25/02/2026, United Kingdom.
Ordering process - perfect. Speed of despatch - fast. Quality of the iPhone - As described, as new. Issues or faults - None.
Condition
Excellent
Purchased
09/02/2026
Reviewed 12/01/2026, United Kingdom.
This was a last minute Christmas present idea for my son as his phone developed a fault. The order (iPhone 14) was placed on Dec 20th around midday and the phone plus the case I ordered from Black Market both arrived before December 25th. The phone has been working perfectly since my son has been using it and the condition was as described.
Condition
Excellent
Purchased
20/12/2025
Reviewed 01/02/2026, United Kingdom.
Since last 3 years I’m buying so may stuff from Back Market, every time I received my items in time and every product was just like new, iPhone 14 Plus was fabulous, mint condition 100 % battery, great seller.
Condition
Excellent
Purchased
17/01/2026
Reviewed 06/11/2025, United Kingdom.
So I want to write this as someone looking at the comments thinking is this legit & genuine or someone being paid to say nice things lol. Honestly I’m not being paid! I was so skeptical. Ordered the iPhone 12 under excellent conditions as it was a gift but with 80% battery. It came with 100% battery and was in absolute mint condition. Really appreciate it, thank you so much! Highly recommended. Don’t think I’ll bother spending hundreds extra on a ‘new phone’ when I can save so much for a new phone refurbished.
Condition
Excellent
Purchased
23/10/2025
Reviewed 27/01/2026, United Kingdom.
I am highly impressed with this new device; it is in excellent condition. However, I have noted some prominent scratches around the camera ring, which are purely cosmetic and do not impact performance. The battery consistently provides a full day of use under light conditions. Overall, I strongly endorse Back Market and their refurbished phones.
Condition
Excellent
Purchased
17/01/2026