Renew Laptops LTD

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

881 verified reviews

Rating details

  • Battery

    4.7/5

  • Lens & Camera

    4.7/5

  • Shipping

    4.6/5

  • Accessories

    4.6/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Catherine H.

    Verified purchase

    Reviewed 01/01/2026, United Kingdom.

    Very easy to set up and although it's only been a coupkle of weeks, I am delighted with it so far

    Condition

    Excellent

    Purchased

    17/12/2025

  • Fluffycat123 B.

    Verified purchase

    Reviewed 03/04/2025, United Kingdom.

    A really nice MacBook. No marks, looks, works and feels like new. Prompt delivery. Very pleased with the purchase. Thank you

    Condition

    Excellent

    Purchased

    15/03/2025

  • Patrick F.

    Verified purchase

    Reviewed 17/03/2025, United Kingdom.

    I’m very pleased with the purchase. The condition was pretty much pristine. The packaging looked a bit insubstantial but it did the trick. All working very nicely so far.

    Condition

    Excellent

    Purchased

    09/03/2025

  • John F.

    Verified purchase

    Reviewed 02/03/2025, United Kingdom.

    Very pleased after a couple of weeks.. It’s lightning fast and the 1TB disk is a joy. The case shows plenty of ‘wear’ as warned. - no problem

    Condition

    Fair

    Purchased

    16/02/2025

  • Hanane S.

    Verified purchase

    Reviewed 02/01/2025, United Kingdom.

    Really happy with the look of the laptop, practically looks brand new. Unfortunately, one of the ports usb c not working and with only 2 available- 1 being for charging laptop - it’s very disappointing. As traveling for 3 months, the time to return it is not an option. Just disappointing that it’s a simple check that should be part of the checks before sent out.

    Condition

    Excellent

    Purchased

    27/12/2024

  • Christian F.

    Verified purchase

    Reviewed 21/10/2024, United Kingdom.

    Great delivery service. I ordered a fair quality laptop and the quality was exactly as described. Laptop battery is great and everything working well. Would strongly recommend

    Condition

    Fair

    Purchased

    24/09/2024

  • Minna G.

    Verified purchase

    Reviewed 16/10/2024, United Kingdom.

    So happy with my new laptop, the delivery was so fast, it came in less than 24 hours! The 'excellent' condition works as new. What a bargain - will be recommending.

    Condition

    Excellent

    Purchased

    15/10/2024

  • Shyam V.

    Verified purchase

    Reviewed 22/07/2024, United Kingdom.

    Bad news before the good news, The packaging massively let the experience down, it came in a back market branded box (no original Mac box in sight even at excellent condition) the Mac was then slid into a cardboard slot which is integrated into the top of the cardboard box, no plastic or paper wrapping, just a naked Mac loosely held between two pieces of cardboard, you’d think when you pay such a price for these high end machines there would be some attention keeping the Mac safe The Mac itself was incredible! Received the spec I ordered and it was listed as excellent…one word…WOW! No signs of use at all, not even around the ports where they are prone to some form of contact rubbing/grazing! Even the feet at the bottom of the Mac were pristine! Seriously impressive, and that didn’t stop there, I was taken back when I saw battery capacity stating 100%!! Ended on a high after a lacking unboxing experience To note: not an official Mac charger in the box

    Condition

    Excellent

    Purchased

    16/07/2024

  • Heulwen marina C.

    Verified purchase

    Reviewed 21/04/2024, United Kingdom.

    Thank you. All good but somethings I have not conquered re set-up and copying things over from existing MacBook Pro to the this Air to take travelling. Eg can I copy 'Vellum' over to new Mac? And how do I copy over email accounts without having to unravel passwords!! But none of that takes away from my satisfaction with the machine you have sent me. Thank you.

    Condition

    Fair

    Purchased

    08/04/2024

  • Maria Z.

    Verified purchase

    Reviewed 07/01/2024, United Kingdom.

    Overall it was a great purchase, I got my MacBook a couple of weeks ago. I got the “excellent condition” and everything’s great besides the battery being at 89% capacity. Would purchase from backmarket again as I still think it was a pretty good deal!

    Condition

    Excellent

    Purchased

    24/12/2023

33 products