Renew Laptops LTD

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

881 verified reviews

Rating details

  • Battery

    4.7/5

  • Lens & Camera

    4.7/5

  • Shipping

    4.6/5

  • Accessories

    4.6/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Chris M.

    Verified purchase

    Reviewed 08/02/2026, United Kingdom.

    Amazing no faults, honestly thought it was brand new

    Condition

    Excellent

    Purchased

    30/01/2026

  • Jonathan S.

    Verified purchase

    Reviewed 02/02/2026, United Kingdom.

    Great service, and item in great quality.

    Condition

    Excellent

    Purchased

    18/01/2026

  • Oliver N.

    Verified purchase

    Reviewed 02/02/2026, United Kingdom.

    Came with no scratches on the iPad what so ever, was fully reset and battery health at max

    Condition

    Premium

    Purchased

    22/01/2026

  • Dieter T.

    Verified purchase

    Reviewed 01/02/2026, United Kingdom.

    It is great. It's in perfect condition as advertised.

    Condition

    Premium

    Purchased

    18/01/2026

  • Oliver F.

    Verified purchase

    Reviewed 01/02/2026, United Kingdom.

    Excellent condition and quality - could not tell it is not new.

    Condition

    Premium

    Purchased

    20/01/2026

  • Fionnuala M.

    Verified purchase

    Reviewed 22/01/2026, United Kingdom.

    A week into receiving the laptop, half of the screen went blank. I took the laptop to my near-by Apple store, as my purchase came with free AppleCare. They told me that the laptop had previously 3 repairs on it, using cheap, unreliable materials which broke my screen, this would be an additional £400 to repair as Apple cannot repair items that are not their own. I specifically bought the ‘Excellent,’ condition as I wanted the laptop to last. Only took a week to break down.

    Condition

    Excellent

    Purchased

    26/12/2025

  • Diva S.

    Verified purchase

    Reviewed 11/10/2025, United Kingdom.

    While the cosmetic elements of the laptop were good, the seller sent the completely wrong processor. It was meant to come with the M1 and instead came with Intel 3 core. Disappointed that the seller didn't check this before dispatching

    Condition

    Good

    Purchased

    12/09/2025

  • Felix G.

    Verified purchase

    Reviewed 14/09/2025, United Kingdom.

    Everything perfect except the Touch ID enrolment fails every time I try to set up my Touch ID and the website doesn’t seem to have any advice which helps this issue

    Condition

    Excellent

    Purchased

    29/08/2025

  • Joseph P.

    Verified purchase

    Reviewed 20/07/2025, United Kingdom.

    Im so happy with it genuinely nothing wrong. I got jt in fair condition and it was literally like new Im so happy with it. Highly recommend

    Condition

    Fair

    Purchased

    07/07/2025

  • Becca L.

    Verified purchase

    Reviewed 29/01/2025, United Kingdom.

    Only had the laptop for a week but so far have no had any issues! No signs of use or wear (I ordered “excellent”), I have to keep reminding myself it’s not brand new!

    Condition

    Excellent

    Purchased

    11/01/2025

34 products