Renew Laptops LTD

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

883 verified reviews

Rating details

  • Battery

    4.6/5

  • Lens & Camera

    4.7/5

  • Shipping

    4.6/5

  • Accessories

    4.6/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Robert J.

    Verified purchase

    Reviewed 15/06/2025, United Kingdom.

    Excellent condition. Speedy delivery. Very happy.

    Magic mouse 2 Wireless - Silver

    Condition

    Good

    Purchased

    04/06/2025

  • Rhiannon W.

    Verified purchase

    Reviewed 15/12/2024, United Kingdom.

    Seller didnt even package the order until the day before it was supposed to arrive. Never showed up, no communication from seller whatsoever. Backmarket customer service was helpful, but i only got one reply a day. Refund came through quickly. Great website, just got unlucky with the seller.

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    05/12/2024

  • Keira B.

    Verified purchase

    Reviewed 09/09/2022, United Kingdom.

    So! i had orderd this on the 28th of August and it came in the first! super amazing service. I orderd “Good” condition but there was nothing wrong with it! but there was an issue with logging into the laptop - i was essentially blocked from getting in. i emailed somone from the refurbishment company strait away - amazing guy! Chris his name was! he was extremely apologetic and sent me a new one the very next morning the 2nd he sent it. and ut arrived monday afternoon! two days later! absolutely amazing couldn’t have asked for e better help and service!

    MacBook Air 13-inch (2017) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Good

    Purchased

    28/08/2022

  • Joshua W.

    Verified purchase

    Reviewed 24/06/2023, United Kingdom.

    Brilliant first time customer experience! placed an order on Friday morning and my Laptop arrived the following morning earlier than expected. Great value for money too! I will definitely be ordering from Backmarket in future and certainly recommend friend's and family to this business/app etc... Well done Backmarket and keep up the great work.

    MacBook Pro Retina 15-inch (2015) - Core i7 - 16GB SSD 1000 QWERTY - English

    Condition

    Good

    Purchased

    23/06/2023

  • Joan M.

    Verified purchase

    Reviewed 25/01/2023, United Kingdom.

    From experience I have found that choosing Backmarket means that I am guaranteed to get a top of the range refurbished phone or laptop. I am delighted with my new laptop. My order was handled quickly and was very well packaged. It looks brand new and It’s a joy to use…. all the specifics were chosen for me by my nephew who is studying computing science and knew exactly what he was looking for when it came to memory and download speeds. I would highly recommend Backmarket to anyone looking for good quality refurbished products at unbelievably affordable prices.

    Dell Latitude E7470 14-inch (2016) - Core i7-6600U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    11/01/2023

  • Aubin F.

    Verified purchase

    Reviewed 24/01/2023, United Kingdom.

    This is my second purchase with back

    Dell Latitude 7280 12-inch (2017) - Core i7-6600U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Purchased

    11/01/2023

  • Urszula C.

    Verified purchase

    Reviewed 13/04/2026, United Kingdom.

    fine

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    20/03/2026

  • Haq N.

    Verified purchase

    Reviewed 19/01/2026, United Kingdom.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    01/01/2026

  • Dayo B.

    Verified purchase

    Reviewed 04/12/2025, United Kingdom.

    Working pretty well

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    14/11/2025

  • Ayesha K.

    Verified purchase

    Reviewed 26/11/2025, United Kingdom.

    pretty good

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    08/11/2025

30 products