Recycle Pro Ltd

Seller reviews, items and info

Approved seller with 3.4/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

63 verified reviews

Rating details

  • Battery

    3.8/5

  • Shipping

    3.5/5

  • Lens & Camera

    4.3/5

  • Accessories

    3.2/5

  • Packaging

    3.3/5

  • Overall performance

    3.5/5

  • Appearance

    3.6/5

Reviews

  • Mick M.

    Verified purchase

    Reviewed 24/12/2025, United Kingdom.

    A bit of a glitch with the "sign for" delivery, luckily resolved. The phone condition is excellent, as described.

    Condition

    Excellent

    Purchased

    09/12/2025

  • Sarah R.

    Verified purchase

    Reviewed 07/12/2025, United Kingdom.

    I spent 6 days without a phone connection and tried two different mobile providers before we discovered that the unlocked phone I had paid for was actually locked and unusable. Terrible supplier. Still waiting for my refund. Unimpressed.

    Condition

    Excellent

    Purchased

    21/11/2025

  • John P.

    Verified purchase

    Reviewed 06/10/2025, United Kingdom.

    All good; there was some "fun" with the delivery but really, just one of those things. It works well and not bad price. Recommended

    Condition

    Good

    Purchased

    16/09/2025

  • Robert B.

    Verified purchase

    Reviewed 30/04/2026, United Kingdom.

    Great! Everything works perfectly.

    Condition

    Fair

    Purchased

    15/04/2026

  • Jevgenijs B.

    Verified purchase

    Reviewed 18/02/2026, United Kingdom.

    Not happy at all.for almost half thousand pounds I ve got medium condition phone with blocked charger port several scratches colour's pigmentation and dirty fan and damaged sim opening slot.on my request for help had no answer for more than 6hours while the agent is online.literally got ignored by him.very disappointed and unhappy with backmarket this time.

    Condition

    Excellent

    Purchased

    15/02/2026

  • Olaf S.

    Verified purchase

    Reviewed 24/03/2026, United Kingdom.

    Honestly, although the machine is excellent (apart from a slightly deformed casing which means i cannot connect a HDMI cable in - which i am surprised you didn't pick up yourselves and repair) i was disappointed with your service. i had a delivery notification and tracking number but the tracking number was incorrect! If I remember correctly the shipping company was supposed to be TNT and when the day of delivery came and went and after trying to contact you and not getting a reply for over 24hours i eventually was informed that it was coming by royal mail! it eventually arrived by dpd! that is the short version there was many more frustrations on the way, and at one point i nearly involved the fraud police as there was no way to contact you and it looked like i had been scammed. i understand things dont always go to plan but communication is key and i really didn't get any until AFTER the machine was delivered LATE!

    Condition

    Excellent

    Purchased

    08/03/2026

  • Sharon R.

    Verified purchase

    Reviewed 28/12/2025, United Kingdom.

    Better than expected

    Condition

    Excellent

    Purchased

    12/12/2025

  • Suzanne R.

    Verified purchase

    Reviewed 15/11/2025, United Kingdom.

    the only reason I dropped a star is because it was sent in two Amazon boxes crudely tapped up and together. Other than the the VR works and is in the condition described.

    Condition

    Good

    Purchased

    12/11/2025

  • Onisuru O.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    Condition

    Good

    Purchased

    10/02/2026

  • Simeon L.

    Verified purchase

    Reviewed 18/02/2026, United Kingdom.

    Terrible experience buying from backmarket Sent wrong item and made no effort to send the right one Receieved refund some time later but complete waste of time Would definately recomend anyone I know not to use this company

    Condition

    Fair

    Purchased

    17/01/2026

1,325 products