PhonesDirect.com

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

15,890 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Aamira P.

    Verified purchase

    Reviewed 04/05/2025, United Kingdom.

    The product received was fantastic! No marks on the phone, looked brand new and works great. The battery life is exceptional. I only have to charge every other day. Will definitely be purchasing again from here. Thank you back market

    iPhone 11 Pro Max 64GB - Gold - Unlocked

    Condition

    Good

    Purchased

    19/04/2025

  • Naomi H.

    Verified purchase

    Reviewed 03/05/2025, United Kingdom.

    Excellent service!!! Ordered a ‘Good’ iPhone and wasn’t disappointed. Tiny marks on the corners, tiny scratch on the screen. Phone is now in a case with screen protector, so I don’t see any of them!! Like new!! Definitely worth the purchase.

    iPhone 13 128GB - Red - Unlocked

    Condition

    Good

    Purchased

    15/04/2025

  • Alison M.

    Verified purchase

    Reviewed 14/04/2025, United Kingdom.

    I bought this for my Mum and she is delighted with it. I chose the “Good” quality and have to say there are no scratches or blemishes on the phone. I have bought from this company before on more than one occasion and I would not hesitate to recommend them.

    iPhone 12 Pro 128GB - Gold - Unlocked

    Condition

    Good

    Purchased

    02/04/2025

  • Jakub W.

    Verified purchase

    Reviewed 14/04/2025, United Kingdom.

    The phone, I got it in good condition but it should say excellent because I was in awe at how well a refurb phone works. I have no complaints about the phone. There is minor scratches on the front rim of the phone but it doesn’t affect my experience. The battery health is 84% which is expected but is still a fair amount. Overall I’m happy with my phone and look forward to buying from back market again.

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    31/03/2025

  • Phoebe G.

    Verified purchase

    Reviewed 31/03/2025, United Kingdom.

    3rd device I have bought from back market, always top notch and arrived so fast. Normally I go for excellent quality but I was pleasantly surprised with how good this phone came. Phone didn’t come with genuine apple charger tho

    iPhone 15 Pro 128GB - Natural Titanium - Unlocked

    Condition

    Good

    Purchased

    17/03/2025

  • Geraint H.

    Verified purchase

    Reviewed 24/03/2025, United Kingdom.

    The entire process from choosing the phone, receiving an almost perfect ( one small screen scratch), well packed phone went very smoothly. My old phone has now been sent for part exchange, another process that was made easy by the issue of packaging and label. I will not buy a new phone again. Thank you.

    Galaxy S23 256GB - Beige - Unlocked

    Condition

    Good

    Purchased

    11/03/2025

  • Gary M.

    Verified purchase

    Reviewed 20/03/2025, United Kingdom.

    My son recommended back market , after my old phone would not receive updates anymore. I chose the good condition I phone 12 to suite my needs and price. It arrived quickly, and I was amazed at the condition. Literally like a brand new phone , at a fraction of the price ! Everything works perfectly, was easy to set up, and arrived well packaged with a charge cable. Very impressive service, and will definitely highly recommend, and use again for any tech. Thank you.

    iPhone 12 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    28/02/2025

  • Shekeema E.

    Verified purchase

    Reviewed 14/03/2025, United Kingdom.

    I’m Happy with the phone. However, when u charged it a couple of times the phone became really hot. Other than that, the phone works as normal but I can definitely tell it’s been refurbished, even though I ordered premium.

    iPhone 14 Plus 128GB - Purple - Unlocked

    Condition

    Premium

    Purchased

    11/02/2025

  • Henryk C.

    Verified purchase

    Reviewed 09/03/2025, United Kingdom.

    The phone arrived promptly and in very good condition. Cannot fault the service or the quality of description. Excellent value for money. Will certainly use Back Market again and recommend it to friends.

    iPhone 12 Pro 128GB - Graphite - Unlocked

    Condition

    Good

    Purchased

    21/02/2025

  • Beth P.

    Verified purchase

    Reviewed 03/03/2025, United Kingdom.

    The quality of the phone was fantastic, couldn’t tell it was supposed to be used. The service was great and delivery was well communicated and quick. I would definitely recommend the site and will be using them again in the future.

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    19/02/2025

181 products