PhonesDirect.com

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

15,890 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Amy M.

    Verified purchase

    Reviewed 02/03/2025, United Kingdom.

    I love it!! My phone arrived the following day after ordering. It doesn’t have a single mark in the screen or body of the phone and works perfectly! I had 90% battery life too. Sent my old phone back and I’ve been sent cash in the bank so order is now complete. Can’t recommend backmarket enough! Will definitely use again.

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    19/02/2025

  • Michael O.

    Verified purchase

    Reviewed 02/03/2025, United Kingdom.

    I don't often 'do' reviews but this purchase warrants it. I chose the best option available (can't remember their phrase - Premium?) and was not let down in the slightest. It was absolutely mint - in all respects. When I transferred everything from my iPhone 13 Mini and got the '15' up and running, I was further surprised to find that it was manufactured October 2024 and first switched on in February 2025 - the month I bought it. To say I'm very pleased is an understatement and I have no hesitation in recommending Back market whatsoever. Thank you!

    iPhone 15 128GB - Black - Unlocked

    Condition

    Premium

    Purchased

    19/02/2025

  • Lindsay W.

    Verified purchase

    Reviewed 28/02/2025, United Kingdom.

    I was very dubious about buying a phone that was pre owned and off of the internet but as I couldn’t afford to buy a new one I gave it a go. I’m thrilled with my purchase, it was a simple process, my phone arrived quickly and well packaged . I wouldn’t hesitate to do it again. 5*

    iPhone 11 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    11/02/2025

  • Chris H.

    Verified purchase

    Reviewed 16/02/2025, United Kingdom.

    This was a really easy process, with a fast delivery of my new phone and simple, clear instructions for how to return my old one. I am yet to receive the money for that (only because this is an early review), however the amount offered was competitive. The phone I received was almost new to the extent it was still within the manufacturers one year warranty, and the battery barely had any cycles. Gone are the days of me buying new phones, I think.

    iPhone 16 Pro Max 512GB - Natural Titanium - Unlocked

    Condition

    Excellent

    Purchased

    05/02/2025

  • Carolyn V.

    Verified purchase

    Reviewed 16/02/2025, United Kingdom.

    I ordered iPhone 14+ in ‘good’ condition. It arrived well boxed and secure and the handset is immaculate. I shopped around for the best deal and Back Market beat all the competitors. I definitely recommend them. Thank you.

    iPhone 14 Plus 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    06/02/2025

  • Rachel C.

    Verified purchase

    Reviewed 13/02/2025, United Kingdom.

    Super happy with my order from Backmarket (Phones Direct). I chose the “good” grade but the phone is pretty much perfect (a couple of tiny scuffs but much better than I expected) and the battery health is at 89% so for the price it’s amazing! My order arrived within a few days too. I wouldn’t hesitate to recommend Backmarket

    iPhone 14 Pro 128GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    10/02/2025

  • Martin C.

    Verified purchase

    Reviewed 12/02/2025, United Kingdom.

    Website easy to navigate showing a comprehensive range of phones allowing you to quickly make a decision. Placing the order straightforward with delivery in 48 hrs. Good condition iPhone looks like new. Very happy.

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    28/01/2025

  • Fatima J.

    Verified purchase

    Reviewed 12/02/2025, United Kingdom.

    I've been using this phone for a couple of weeks now and I'm really pleased with it. The delivery was swift and the item was packaged with care. The phone itself is in great condition and functions perfectly, thanks Back Market!

    iPhone 13 mini 128GB - Starlight - Unlocked

    Condition

    Good

    Purchased

    24/01/2025

  • Amanda P.

    Verified purchase

    Reviewed 09/02/2025, United Kingdom.

    It was a very easy process, the price was amazing, phone arrived within three days to my convenience, the condition was excellent. The only thing I needed ( because I am a 72 year old novice) is where was the sound button< my phone did not ring for a couple of weeks, but after messing around I found it, now I can really enjoy my new phone, thank you,

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    28/01/2025

  • Theresa M.

    Verified purchase

    Reviewed 06/02/2025, United Kingdom.

    The phone is perfect and arrived very quickly. I don't think I will buy second hand tech from anywhere else. I tried that and had to return the item. Everything is always exactly as described and it's so simple to compare items, custom what you want, so easy and fast. Thank you, again!

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Good

    Purchased

    24/01/2025

183 products