PhonesDirect.com

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

15,894 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Alan E.

    Verified purchase

    Reviewed 10/12/2024, United Kingdom.

    Excellent service - no problems or issues - highly recommended. Very pleased with my phone. Arrived quickly and safely in "as new" condition. Payment for old / trade in phone was exactly as promised.

    iPhone 13 128GB - Red - Unlocked

    Condition

    Good

    Purchased

    22/11/2024

  • Tom G.

    Verified purchase

    Reviewed 09/12/2024, United Kingdom.

    The iPhone was Good as described and apart from the battery max capacity being 80% it would be difficult to ascertain that it wasn't new. As the battery capacity is greater than my trade in it is significantly better and still holds a charge for the best part of two days.

    iPhone 13 Pro 256GB - Graphite - Unlocked

    Condition

    Good

    Purchased

    22/11/2024

  • Paul R.

    Verified purchase

    Reviewed 09/12/2024, United Kingdom.

    first time using back market and I was dubious at first but after getting my phone in a very reasonable time I was surprised at how much I saved using this app. I compared prices with my local used phone shop and they were over £100 more expensive, and the phone I got was in perfect condition, best buy for a mobile phone I've experienced in a long time, would absolutely recommend using back market to anyone and will be using it again myself

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    25/11/2024

  • Esme C.

    Verified purchase

    Reviewed 08/12/2024, United Kingdom.

    Would definitely buy again from back market, specially from Phones direct. Got an iPhone 13 Pro Max in good condition and 128GB and everything has been perfect so far (2 weeks) Battery health is at 87% which is pretty decent and not a single scratch was found on the device. All parts are original and overall and very happy with with buy, would recommend to anyone considering it.

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked

    Condition

    Good

    Purchased

    20/11/2024

  • Stephen G.

    Verified purchase

    Reviewed 28/11/2024, United Kingdom.

    Really pleased with this iPhone. Bought as a present for my 94 year old Dad, replacing an older iPhone. He loves it, especially the larger screen size. Excellent quality, couldn't see any imperfections. And, as always, very quick delivery. Highly recommend Back Market.

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked

    Condition

    Good

    Purchased

    11/11/2024

  • Nic D.

    Verified purchase

    Reviewed 25/11/2024, United Kingdom.

    Second phone purchased and incredibly happy again. Great service and quality. Found the website much easier to add on what I wanted in my order than the app, but otherwise, all great and highly recommend.

    iPhone 13 Pro 128GB - Gold - Unlocked

    Condition

    Fair

    Purchased

    11/11/2024

  • Sophie B.

    Verified purchase

    Reviewed 25/11/2024, United Kingdom.

    This phone looks fantastic and the battery life is amazing, I bought mine with a new battery so of course it's 100% battery health, but I'm still so impressed — going from charging your phone 3 times a day to only once with heavy use is crazy to me. So happy with this :)

    iPhone 15 Pro Max 256GB - White Titanium - Unlocked

    Condition

    Excellent

    Purchased

    10/11/2024

  • Tracey M.

    Verified purchase

    Reviewed 24/11/2024, United Kingdom.

    I am very happy with my new iPhone 14 Pro Max opted for a new battery too & it’s much better the phone was in excellent condition very pleased. Had to buy a new charger & now charges super fast. I traded in my old phone wasn’t as much as I thought for trade in but ok

    iPhone 14 Pro Max 128GB - Deep Purple - Unlocked

    Condition

    Good

    Purchased

    10/11/2024

  • Criostai S.

    Verified purchase

    Reviewed 24/11/2024, United Kingdom.

    My order came quicker than expected, and the phone was in much better condition than i thought it was going to be! Other than a few marks on the edge (very unnoticeable), it is perfect! Thankyou very much! I would highly recommend this website/app!

    iPhone 14 Pro Max 128GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    22/11/2024

  • Petula M.

    Verified purchase

    Reviewed 24/11/2024, United Kingdom.

    The mobile is brilliant! My only problem was with the mobile I traded in, I kept getting rogue emails wanting my bank details, date of birth and driving licence. But when I went on your site you had my details already. So I’m glad I realised these other emails were scam.

    iPhone 14 Pro Max 256GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    07/11/2024

184 products