PhonesDirect.com

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

15,894 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Lauren M.

    Verified purchase

    Reviewed 20/11/2024, United Kingdom.

    Couldn’t be happier with this, brought it as a present for my partner and it’s like brand new! No issues or faults with it, would definitely recommend buying from the back market for restored gadgets and I will be purchasing again in the future

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    01/11/2024

  • Believe M.

    Verified purchase

    Reviewed 13/11/2024, United Kingdom.

    Just got my phone today, successfully transferred my old iPhone to it. Checked the battery, it is at 100% capacity. So I definitely got what I paid for. That extra money to get a new battery is worth it for me. No visible scratches, phone looks new as new.

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Excellent

    Purchased

    12/11/2024

  • Wendy P.

    Verified purchase

    Reviewed 14/11/2024, United Kingdom.

    Was a little concerned but I shouldn’t have been. My new phone is amazing. Great condition, like a brand new phone without the cost. If you have any doubts don’t make the purchase. Helpful staff on hand as well

    iPhone 14 Pro Max 128GB - Silver - Unlocked

    Condition

    Good

    Purchased

    26/10/2024

  • Elizabeth H.

    Verified purchase

    Reviewed 11/11/2024, United Kingdom.

    Very happy with the experience. We have yet to receive final information on the amount being offered for the part-exchange phone but the process has been very well handled so far. Will definitely consider using again if all ends well.

    iPhone 12 Pro Max 128GB - Gold - Unlocked

    Condition

    Good

    Purchased

    25/10/2024

  • Ben joy P.

    Verified purchase

    Reviewed 05/11/2024, United Kingdom.

    Recieved my Iphone 14 Pro 512GB (Good condition) after 4 working days. Initial impression is great. The phone came in near-mint condition, 87% battery health and couple of feint scratches (only on the frame and not readily noticed). The lens and camera areas are practically spotless. No dip in performance, great camera and multimedia consumption. I would definitely recommend upgrading through BackMarket. Phone provider: PhonesDirect

    iPhone 14 Pro 512GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    31/10/2024

  • Shafia C.

    Verified purchase

    Reviewed 01/11/2024, United Kingdom.

    I ordered an iphone 13 in fair condition with a new battery but i was slightly worried about the reviews that said they had problems with the battery being third party but it arrived very quickly with no noticable scratches and charges just fine!

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Fair

    Purchased

    28/10/2024

  • Tyler T.

    Verified purchase

    Reviewed 26/10/2024, United Kingdom.

    Ordered the Good condition 14 Pro Max with a new battery for a bargain price, and admittedly was expecting satisfactory quality. The phone came, and to my surprise, it was like new! Essentially flawless. Very pleased.

    iPhone 14 Pro Max 128GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    17/10/2024

  • Lynn C.

    Verified purchase

    Reviewed 25/10/2024, United Kingdom.

    This phone was purchased for one of my family in Sierra Leone and, although I have not personally used it, it appears to be in the perfect condition for purpose, and I'm extremely pleased - I will no doubt make further purchases through Back Market over time. Thank you

    iPhone 13 Pro Max 128GB - Graphite - Unlocked

    Condition

    Good

    Purchased

    13/10/2024

  • Jillian E.

    Verified purchase

    Reviewed 24/10/2024, United Kingdom.

    I've used Back Market 5 times now in total. Always great products just as described. Really easy to navigate on the website. Easy ordering process. Phone turned up a couple of days later. First class! I always recommend them. No need to buy new - you save a fortune and save the environment as well by using Back Market which both make me feel good : )

    iPhone 12 Pro Max 256GB - Silver - Unlocked

    Condition

    Good

    Purchased

    12/10/2024

  • Kumar A.

    Verified purchase

    Reviewed 27/10/2024, United Kingdom.

    I’ve used this company twice now and I have to say the quality of equipment, the service, and speed of delivery is impressive. The savings you make is fantastic and it’s so much more satisfying knowing you’ve stopped something hitting landfill. 5* on both occasions ;)

    iPhone 14 Pro Max 128GB - Gold - Unlocked

    Condition

    Good

    Purchased

    12/10/2024

179 products