Refurbished price:£168.00
Versus £539.00 new

Battery
4/5
Shipping
4.5/5
Lens & Camera
4.3/5
Accessories
4.2/5
Packaging
4.4/5
Overall performance
4.1/5
Appearance
4.3/5
Reviewed 26/11/2023, United Kingdom.
The phone was supposed to be in excellent condition. However, the battery life on it makes it less than useless. It takes a few hours to charge and then the battery runs down in under an hour. Checking the setting the battery is at 75% of its original capacity which violates backmarket rules. Returning it. Also found the associated company online and they have a 1 star review on facebook and trust pilot. I would heavily advice not buying from them. When leaving reviews you have to give a star rating to backmarket. As the site works fine and delivery is good I imagine most people give this a high rating. This goes into the overall star rating of the order and thus skews the overall rating of the product. To be clear I would give the product 1 star due to the battery life. However my rating will come out higher as I have rated the site higher.
Condition
Excellent
Purchased
05/11/2023
Reviewed 05/11/2023, United Kingdom.
Everything in perfect condition, however small crack in the back visible from 20 cm away
Condition
Excellent
Purchased
25/10/2023
Reviewed 27/03/2025, United Kingdom.
So far all pretty good!
Condition
Excellent
Purchased
23/02/2025
Reviewed 09/06/2024, United Kingdom.
The XR will not accept the sim from an iPhone 11Pro. the message is "The Sim in your old phone does not support Sim Transfer". We are going away on this coming Wednesday 12th so wanted the XR to be available. In addition, due to the problem we could over-run on the trade-in return. Please advise asap.
Condition
Excellent
Purchased
06/06/2024
Reviewed 27/01/2025, United Kingdom.
The device is very bad I have repaired it twice first the battery is very bad second there are system problems and it cost me 85 pounds to repair it
Condition
Excellent
Purchased
09/01/2025
Reviewed 16/05/2024, United Kingdom.
Excellent Condition, wonderful delivery and awesome phone.
Condition
Good
Purchased
04/05/2024
Reviewed 11/02/2024, United Kingdom.
Phone ok but thought they would have changed the battery I have now got to get a new one only running on 77% very d
Condition
Excellent
Purchased
08/02/2024
Reviewed 02/01/2025, United Kingdom.
Great phone but battery really bad, fully charged lasts 20 mins
Condition
Excellent
Purchased
14/12/2024
Reviewed 07/01/2024, United Kingdom.
Great service
Condition
Fair
Purchased
23/12/2023
Reviewed 29/10/2023, United Kingdom.
Excellent condition phone at a great price with extremely fast delivery.
Condition
Excellent
Purchased
05/10/2023