musicMagpie

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

3,090 verified reviews

Rating details

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Shipping

    4.6/5

  • Accessories

    4.2/5

  • Packaging

    4.4/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Georgie S.

    Verified purchase

    Reviewed 04/12/2025, United Kingdom.

    Great value for a refurbed laptop. everything works perfectly and was in excellent condition upon arrival. really happy with my choice to go with backmarket for a good deal and also the highest offer for a trade-in than apple or CEX. really recommend !!!

    MacBook Air 13-inch (2024) - Apple M3 8-core and 10-core GPU - 8GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Premium

    Purchased

    22/11/2025

  • Krystian S.

    Verified purchase

    Reviewed 29/05/2025, United Kingdom.

    chose the top quality phone as it was discounted. been sceptical as the price was too low to be true, but to my surprise the phone arrived as if it was new(maybe even is new). very happy with my purchase, arrived on time and had no problems whatsoever. 5/5 to be picky and complain, I've only received the charging cable and no plug but I believe this was stated in the order.

    Galaxy S23 FE 128GB - Beige - Unlocked

    Condition

    Premium

    Purchased

    12/05/2025

  • Terence S.

    Verified purchase

    Reviewed 02/03/2025, United Kingdom.

    My first Apple Watch and I'm very pleased with it, just as I was with my first iPhone also purchased via BackMarket. The watch was categorised as in 'excellent' condition and although it did not come in its original packaging, it was completely unmarked and 'as new'. The battery capacity also showed as 100%, which is not surprising as the Series 10 was only released in 2024. I was initially concerned about battery duration in normal use, but having watched numerous YouTube vids on how best to set up the watch, I find the battery easily lasts all day and when it gets down to about 20% I recharge it to around 80% (to prolong battery life) and that only takes about 45 mins. I had no idea about how versatile the watch is until I watched some of the vids and can honestly say that I am completely satisfied with it. It is also very comfortable to wear and I even keep it on during the night to monitor my sleeping patterns.

    Apple Watch Series 10 (2024) GPS + Cellular 42 mm - Aluminium Jet Black - Sport band Black

    Condition

    Excellent

    Purchased

    15/02/2025

  • George H.

    Verified purchase

    Reviewed 16/04/2026, United Kingdom.

    This is my first purchase on Back Market, and let me say, I’m pretty disappointed! The console arrived on time with absolutely no issues from Royal Mail, but that’s pretty much where the positives end. The protection was minimal. The “bubble wrap” bag wasn’t even sealed, leaving the PS4 loose in transit. The controller was thrown into the same bag as the cables, which is also worrying. The controller arrived filthy, with grime packed into every crack, and it was visibly marked. I cleaned it myself with a sim ejector tool in under 20 seconds, which tells you how little effort went into the refurbishment. Wiping down a controller before dispatch takes seconds; not doing so is both lazy and unhygienic. The PS4 ran very hot from the moment it booted, even just sitting on the home screen. I strongly suspect the unit was never opened, dusted, or given fresh thermal paste. A friend’s refurbished PS4 from a different seller is whisper quiet by comparison. The left joystick is miscalibrated; moving it left registers as top-left, and moving it right registers as bottom-right. Every directional input is pulled diagonally, making it unusable. This should have been caught immediately by any genuine quality check. I have doubts that any inspection was carried out on this unit. I’d strongly recommend checking seller reviews carefully before buying on Back Market, and I probably won’t be purchasing from seller “musicMagpie” again.

    PlayStation 4 500GB - Black

    Condition

    Good

    Purchased

    14/04/2026

  • Lynne W.

    Verified purchase

    Reviewed 14/04/2026, United Kingdom.

    Absolutely superb. Lots of choice, excellent process and speedy delivery, all timely communicated. Phone in great condition. I am 100% delighted and grateful to you.

    iPhone 16 Plus 128GB - Ultramarine - Unlocked

    Condition

    Good

    Purchased

    29/03/2026

  • Bob B.

    Verified purchase

    Reviewed 23/03/2026, United Kingdom.

    My new phone was exactly as described. Perfect condition & arrived in 2 days. Brilliant service, thanks

    iPhone 16 Pro Max 256GB - White Titanium - Unlocked

    Condition

    Premium

    Purchased

    10/03/2026

  • Claire G.

    Verified purchase

    Reviewed 18/03/2026, United Kingdom.

    This is the third device I have purchased from back market and I cannot fault any of them. Great quality. Great service

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    08/03/2026

  • Laraine H.

    Verified purchase

    Reviewed 09/03/2026, United Kingdom.

    couldn't be happier,perfect handset,why pay a fortune for a brand new one when backmarket provides such a great phone for a fraction of the cost! Thank you Backmarket!!

    Galaxy S25 Ultra 256GB - Blue - Unlocked

    Condition

    Premium

    Purchased

    27/02/2026

  • Mary B.

    Verified purchase

    Reviewed 04/03/2026, United Kingdom.

    I was unable to transfer the data from my iphone7 despite following usual methods. It even took two hours of a mobile phone expert who charged me £30. Nothing wrong with the actual phone.

    iPhone 12 mini 64GB - White - Unlocked

    Condition

    Excellent

    Purchased

    18/02/2026

  • Brenda S.

    Verified purchase

    Reviewed 23/02/2026, United Kingdom.

    absolutely brilliant this is the second item I have bought from you an I am thrilled with everything thank you

    iPad Air 10.9" (2022) 5th gen 256 GB - Wi-Fi - Purple

    Condition

    Premium

    Purchased

    14/02/2026

639 products