Loop Mobile

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

9,098 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Shama A.

    Verified purchase

    Reviewed 09/02/2026, United Kingdom.

    My daughter’s IPhone was honestly mind blowing. Especially as I could only afford the cheapest one. It did not have a single mark on it (the colour she loves it)! I think that backmarket is an excellent idea. You recycle the phones and they are so much easier on the pocket. 🤩

    Condition

    Good

    Purchased

    24/01/2026

  • Steve D.

    Verified purchase

    Reviewed 18/01/2026, United Kingdom.

    Delivery was a little delayed due to inclement weather but tracking of the parcel was excellent and it arrived as scheduled Phone was as described and as we have purchased our last couple of iPhones I would not hesitate to buy again from this company ☑️

    Condition

    Fair

    Purchased

    06/01/2026

  • Andy S.

    Verified purchase

    Reviewed 11/01/2026, United Kingdom.

    Delivery was extra quick, considering it was ordered on new year's day. It was a bargain price for premium, cheaper than excellent. I'm glad I went for top because battery is spot on. I use my phone for app development so speed and battery is paramount and, I'm not here to review the phone (plenty online) but the condition is absolutely as you would expect as new. Can't fault Backmarket, or indeed the seller. This is my second phone and I also had a laptop, all of which have been spot on.

    Condition

    Premium

    Purchased

    01/01/2026

  • Jack W.

    Verified purchase

    Reviewed 04/01/2026, United Kingdom.

    Came really fast since I ordered it on Christmas eve, the phone is in perfect condition not a single mark on it and so far I've been using it for just over a week and nothing has gone wrong. Pretty much new.

    Condition

    Premium

    Purchased

    23/12/2025

  • Abigail A.

    Verified purchase

    Reviewed 30/12/2025, United Kingdom.

    Condition is fair but battery health is 100% and no scratches on the screen. The only issue was the shredded engraving but that could be covered with a case. Overall love the iPad, me and back market is 🔒🤞

    Condition

    Fair

    Purchased

    26/12/2025

  • Shirley R.

    Verified purchase

    Reviewed 24/11/2025, United Kingdom.

    I'm very pleased with my reconditioned ipad -it seems just like a new one. It arrived on schedule and was so easy to transfer everything over from my old ipad. One slight issue is that they sent the wrong cable attachment for the plug, but as I had a suitable one already it wasn't a problem.

    Condition

    Good

    Purchased

    08/11/2025

  • Sophie P.

    Verified purchase

    Reviewed 07/05/2025, United Kingdom.

    Phone is beautiful and in really good condition. The only problem I had was that the phone was and continue to default to Korean language. I turned this off first thing, as I do not speak Korean, but it still pops up in odd places, like in certain parts of the settings. Overall very happy with the phone, but perhaps the refurbished could reset the phone to English thoroughly before selling in an English-speaking country.

    Condition

    Premium

    Purchased

    17/04/2025

  • Surya B.

    Verified purchase

    Reviewed 17/02/2025, United Kingdom.

    Product was as advertised. High quality product (I had chosen for the Premium grade) and very prompt delivery. I have been using this for a couple of weeks and the battery life is very good as of now (it does not give me the feeling of using a refurbished phone). Very happy and will definitely continue to consider in future for electronic products.

    Condition

    Premium

    Purchased

    02/02/2025

  • David S.

    Verified purchase

    Reviewed 05/02/2025, United Kingdom.

    First time using Back Market - but definitely will not be the last! 👌🏼👍 Apple Watch Ultra 49mm purchased listed as ‘good’ but was as new! Absolutely thrilled with it and for a fraction of the cost of retail price. After market strap and charger - but for the price there are no complaints. Delivery was rapid and packaging solid. Totally first class service….thanks guys! 👍

    Condition

    Good

    Purchased

    21/01/2025

  • Peter J.

    Verified purchase

    Reviewed 28/10/2024, United Kingdom.

    I was a little concerned buying another reconditioned phone having had a less than smooth experience returning a faulty one to an Amazon Marketplace seller. No worries here. I thought the packaging was a little unusual but it did the job. The phone arrived quicker than expected and in perfect condition. Having checked it out fairly thoroughly I am satisfied that it works perfectly too. All in all I am a very happy customer.

    Condition

    Premium

    Purchased

    05/10/2024

231 products