Loop Mobile

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

9,098 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Joseph T.

    Verified purchase

    Reviewed 15/03/2026, United Kingdom.

    Perfect and exactly as described. No issues. New strap and set up was easy. Highly recommend. Would purchase again.

    Condition

    Premium

    Purchased

    03/03/2026

  • Maria S.

    Verified purchase

    Reviewed 19/02/2026, United Kingdom.

    Excellent service from Back Market. I paid for the premium grade Galaxy S23 and it arrived in like-new condition, was easy to set up, and the battery life is excellent. One minor update issue was quickly fixed by clearing the cache. Between my husband and me, we’ve bought a couple of phones from them and would highly recommend.

    Condition

    Premium

    Purchased

    03/02/2026

  • Alex B.

    Verified purchase

    Reviewed 21/11/2024, United Kingdom.

    Very happy with my refurbished Apple watch series 7. I ordered the exceptional version, and it works really well and is in great condition. It had one minor scratch on it on the stainless steel rim but its so small and hardly even noticeable. The battery life has come at 92% as well which i think is very good and reasonable for the price i paid and the age of the watch with it being 4 years old. Overall i highly recommend oredering from here for a perfectly good apple watch at a very affordaable price. Cant complain and very happy.

    Condition

    Excellent

    Purchased

    04/11/2024

  • Malcolm F.

    Verified purchase

    Reviewed 26/11/2025, United Kingdom.

    This was a gift to a grateful recipient. It was exactly as described, and arrived when expected. The data from an old phone was transferred today without difficulty, and the iPhone 14 is now in constant use

    Condition

    Fair

    Purchased

    09/11/2025

  • Andrea K.

    Verified purchase

    Reviewed 20/11/2025, United Kingdom.

    My device looks like new, there is not on scratch on it. It also came with brand new charger and straps. Thank you

    Condition

    Fair

    Purchased

    17/10/2025

  • Michal B.

    Verified purchase

    Reviewed 12/09/2025, United Kingdom.

    Macbook is in a great condition, I don't see any visible marks or scratches. If someone told me it's new, I wouldn't question it. It even smells like new! I wish it came with magsafe charging cable instead of USB C but that's not a big deal. I was a bit afraid of the batter state: I chose the "Standard" battery option. But it had only 74 cycles which is almost nothing, amazing! Overall I'm veeery happy with the purchase and I'm sure my next laptop will be refurbished as well!

    Condition

    Good

    Purchased

    08/08/2025

  • Susan R.

    Verified purchase

    Reviewed 24/04/2026, United Kingdom.

    The item was in excellent condition as expected , initially I couldn’t get used to the on off button being the fingerprint recognition. I’m still having trouble but getting better, obviously that is down to apple not Back Market , who as always have provided an excellent service.

    Condition

    Excellent

    Purchased

    05/04/2026

  • Martin B.

    Verified purchase

    Reviewed 11/03/2026, United Kingdom.

    Hi, very pleased initially with my iPad mini, arrived quickly, in very good condition, set it up and downloaded apps. However when it was down to 15% charge I tried to charge it using your charger but it wont charge. I tested the charger on another iPad and it works, so I think it's the unit itself. I would like a replacement rather than a repair so can you tell me what to do please. Following Injara's reply to return it to you I have tried to do a Factory Reset to erase Apps and personal information, but it appears that the device ran out of charge before it finished. I hope that is alright. Unfortunately the refurbisher didn't have a replacement (which I can understand) so I've received a refund which I didn't really want. It is a shame BackMarket couldn't just organise one of their other refurbishers to replace my original order - although the offer of 5% discount if I order again might be welcome.

    Condition

    Good

    Purchased

    26/02/2026

  • Linda P.

    Verified purchase

    Reviewed 22/10/2025, United Kingdom.

    I love my new watch. It arrived in excellent condition and it’s very easy to connect to my iPhone although some instructions would have been good.

    Condition

    Excellent

    Purchased

    03/10/2025

  • Natalie E.

    Verified purchase

    Reviewed 27/04/2026, United Kingdom.

    First time ordering. A* ......Opted for the premium ( Samsung Z Flip 6) as I was a little skeptical 🫤 After my son ordered it gave me the confidence to also do it. Firstly super fast delivery, turned up two days earlier than expected. communication and updates were fantastic throughout the process. Then I opened the package to find what I can only describe as a brand new device. Not a single mark or scratch on it, Can't believe it. It's immaculate and I love it. I would 💯 recommend to anyone who would like a a top range device for fair pricing. Have the best for a fraction of the cost. I will most definitely be ordering again. I couldn't be happier. *****

    Condition

    Premium

    Purchased

    23/04/2026

230 products