Jq Solutions Ltd

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

8,616 verified reviews

Rating details

  • Accessories

    4.5/5

  • Appearance

    4.7/5

  • Battery

    4.4/5

  • Lens & Camera

    4.7/5

  • Overall performance

    4.6/5

  • Packaging

    4.7/5

  • Shipping

    4.8/5

Reviews

  • Aaliyah B.

    Verified purchase

    Reviewed 06/01/2026, United Kingdom.

    Ordered this phone as old one was slowly dying on me and it’s definitely way better then I expected it to be I got a new battery with the phone and the body and everything is perfect no scratches on the phone at all the only issue with is is a tiny scape on the corner of the phone but can barely see it comes with new charger and case which I really love and amazing for the price

    iPhone 14 128GB - Starlight - Unlocked

    Condition

    Fair

    Purchased

    05/01/2026

  • Florin B.

    Verified purchase

    Reviewed 05/01/2026, United Kingdom.

    I recently bought a refurbished Samsung Galaxy S23 from Back Market, and I’m genuinely impressed. The device arrived in excellent condition — honestly, it looks and feels almost brand new. The screen is flawless, the battery health is strong. I have placed the order on Sanday morning and I received on Monday. Back Market’s packaging was secure, delivery was quick, and the whole process felt smooth and reliable. I really appreciate the transparency about the device’s condition and the warranty included, which gave me extra peace of mind. If you’re considering a refurbished phone, the S23 from Back Market is a fantastic choice. Great value, great quality, and a much more sustainable way to upgrade your tech. Highly recommended.

    Galaxy S23 128GB - Black - Unlocked

    Condition

    Premium

    Purchased

    28/12/2025

  • Albert M.

    Verified purchase

    Reviewed 04/01/2026, United Kingdom.

    This device shipped very quickly. It appeared to be thoughtfully packaged and I appreciated the touch of having a phone case and screen protector as I was able to use it right away. The touch of shipping it with a SIM-removal pin was very thoughtful.

    iPhone 12 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    01/01/2026

  • Lee F.

    Verified purchase

    Reviewed 14/12/2025, United Kingdom.

    So happy with this purchase, arrived less than 24 hours after ordered 😅. Very nicely packaged with a brand new case and charging cable, which I didn’t expect!. I ordered “good” quality because I wanted a new battery in and that’s all that was available in black… but it’s so much better than ‘good’ condition. Even came with a screen protector on, already updated to iOS26 and factory reset so saves me a job on Xmas day!. I love how the box is also resealable to be able to use as a gift box, those little things make the difference, and I’d 100% buy from here again.

    iPhone 12 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    13/12/2025

  • Mary B.

    Verified purchase

    Reviewed 30/04/2026, United Kingdom.

    Got the refurbished iPhone 13 (good condition) and new battery. The phone looks almost like new, with only very minor signs of wear that are barely noticeable. Performance is smooth and fast, apps run without any issues, and the camera quality is still impressive for photos and videos. Battery health is 100%. I’m glad it came with a beautiful jelly case! I just needed to do a factory reset as that the phone didn’t welcome me with the usual IOS welcome setup (iykyk). For the price, it feels like great value compared to buying brand new. If you’re considering a refurbished option, this is definitely a solid choice—just make sure you buy from a reliable seller xx

    iPhone 13 256GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    22/04/2026

  • Dez W.

    Verified purchase

    Reviewed 29/01/2026, United Kingdom.

    Sorry I don’t have any photos, but I just bought the iPhone 15 from these guys and it’s perfect. It looks brand new and works like I just bought it out of the Apple Store. The battery health is 93% which is amazing since I wasn’t expecting it to be so high since I got a standard battery, and the phone is perfect, no scratches, nothing too visible, just a few scuffs but it’s not visible at all. I’m genuinely amazed since I was sort of nervous to spend money on the phone just in case something went wrong. But everything is perfect and I’m genuinely really happy, I would definitely recommend these refurbishers. Would totally buy from you guys again!!

    iPhone 15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    28/01/2026

  • Helen H.

    Verified purchase

    Reviewed 11/01/2026, United Kingdom.

    Arrived quickly, exactly as described. I purchased an ‘excellent’ condition iPhone 14 with a new battery, which appears in perfect condition. It arrived with a protective ‘air cushioned’ case and screen protector already in place. Slight niggle that it didn’t arrive ‘quick start’ ready as my previous refurbished iPhones have but was able to sort that once I’d identified what to do. Other than that, absolutely delighted either my purchase.

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    30/12/2025

  • Graham B.

    Verified purchase

    Reviewed 07/10/2025, United Kingdom.

    I'm very impressed. Bought as a backup device, I ordered on a Monday and it was delivered on Tuesday. The device arrived in immaculate condition with 100% battery health. It's as if it had never been used and arrived with screen protector, protective case and charging cable. Exceptional value.

    iPhone 12 mini 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    06/10/2025

  • James M.

    Verified purchase

    Reviewed 15/09/2025, United Kingdom.

    Absolutely bowled over with my purchase. The phone looks brand new without a mark on it. On top of that Backmarket even installed a screen protector and supplied a phone cover for the phone at no extra cost. I’d give them 10 out of 10. Top supplier, would recommend them to anybody.

    iPhone 12 64GB - White - Unlocked

    Condition

    Good

    Purchased

    05/09/2025

  • Margaret L.

    Verified purchase

    Reviewed 10/09/2025, United Kingdom.

    It was a present for my husband who had iPhone 6 that wasn’t working very well. He is very happy with his new phone and will eventually discover all the great things it can do! Thanks for a great service, will definitely use you again.

    iPhone 13 mini 256GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    25/08/2025

60 products