Seller reviews, items and info

Approved seller with 3.6/5 Stars ratingTrusted on Back Market for

Overall rating

36 verified reviews

Rating details

  • Battery

    3.6/5

  • Shipping

    4/5

  • Lens & Camera

    3.9/5

  • Accessories

    3.7/5

  • Packaging

    3.7/5

  • Overall performance

    3.6/5

  • Appearance

    3.6/5

Reviews

  • Kinga B.

    Verified purchase

    Reviewed 20/04/2025, United Kingdom.

    Using it for a couple of weeks, works like a charm! Haven't discovered the pro features yet, but all in all I am very happy. The phone arrived on a Sunday, just within 24 hrs I ordered it! Very impressive. Would absolutely use Back Market Again, highly recommend

    Google Pixel 8 Pro 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    05/04/2025

  • Shane C.

    Verified purchase

    Reviewed 10/01/2025, United Kingdom.

    The phone came within 2 days after being ordered as advertised and I couldn’t be more satisfied with the sheer speed of the service. One slight downside is the chipped camera at the top but it’s barely noticeable when a case is applied.

    iPhone 15 Pro 128GB - Black Titanium - Unlocked

    Condition

    Fair

    Purchased

    06/01/2025

  • Diana L.

    Verified purchase

    Reviewed 21/10/2024, United Kingdom.

    Was a bit disappointed that it wasn't purple but my granddaughter was super happy with her new phone so no problem.

    Motorola Moto G7 Power 64GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    06/10/2024

  • Neil G.

    Verified purchase

    Reviewed 24/04/2025, United Kingdom.

    Nfc doesn't work on card readers which led to an embarrassing shopping trip and just yesterday a black mark has appeared on the screen (looks like dead pixel) and now occasionally when I have opened up the phone there is a line leading from it across the screen which does disappear if I close the phone n then re open

    Motorola Razr 40 256GB - Green - Unlocked

    Condition

    Fair

    Purchased

    28/03/2025

  • Janet S.

    Verified purchase

    Reviewed 04/02/2025, United Kingdom.

    Excellent service, really pleased with my samsung s20+ and in excellent condition

    Galaxy S20+ 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    22/01/2025

  • Claire H.

    Verified purchase

    Reviewed 01/04/2025, United Kingdom.

    Very quick delivery and the phone looks brand new!

    Google Pixel 8 Pro 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    11/03/2025

  • Ian B.

    Verified purchase

    Reviewed 10/08/2024, United Kingdom.

    The seller was fantastic, delivering the item right on schedule. The phone arrived in excellent condition, exactly as described.

    Galaxy S22+ 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    04/08/2024

  • Gordon W.

    Verified purchase

    Reviewed 27/03/2024, United Kingdom.

    I was nervous about using a second hand market to replace my broken phone. You never know the history of a device - particuarly if your budget only extends to an older model. I'm happy to say that the replacement phone was in perfect condition and works well. I'll definitely keep my eye on Back Market when I had a little more money available for an upgrade in the future. I would trust the service again.

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    12/03/2024

  • Chris H.

    Verified purchase

    Reviewed 29/05/2025, United Kingdom.

    Excellent product at a great price. Very quick delivery.

    Galaxy A14 64GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    29/04/2025

  • Jay O.

    Verified purchase

    Reviewed 19/08/2024, United Kingdom.

    3rd time buying from BackMarket, first two times the phones were bought as "good" and we were super happy with the condition of the phones. The 3rd time I bought the phone for my mother, I wanted it to be as nice as possible so I ordered it to be in "excellent" condition. sadly to say the condition was worse than the previous 2 I had purchased as there were visible scratches on the screen and paint missing from the charging port, and bezel. The phone arrived promptly and was packaged well. Unfortunately I was not able to return the phone as my mother was only with is for a few days and needed the phone.

    Galaxy S21+ 5G 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    05/08/2024

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