Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

170 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.2/5

  • Packaging

    4.5/5

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

Reviews

  • Nuzhat A.

    Verified purchase

    Reviewed 24/12/2025, United Kingdom.

    Everything from start to delivery off the phone was excellent and delivery was really quick and was updated to when the new phone was to arrive 100% excellent service and phone is in excellent condition the packaging was so perfect will defo be ordering from here again Thank you

    iPhone 12 Pro Max 256GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    10/12/2025

  • Tracy S.

    Verified purchase

    Reviewed 26/11/2025, United Kingdom.

    Got this as my daughter’s old phone gave up on her & she loves it, fast delivery & excellent service. Phone is in very good condition & very good value for money. Would definitely use site again & would recommend

    iPhone 12 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    21/11/2025

  • Julie E.

    Verified purchase

    Reviewed 07/09/2025, United Kingdom.

    Absolutely would recommend this is the second time I have bought from BackMarket as you can choose exactly what you want Only thing I’m finding a pain is my games take ages to get past the adverts keep having to press arrow loads before games come back Otherwise all ok 😊

    iPhone 8 256GB - Gold - Unlocked

    Condition

    Fair

    Purchased

    28/08/2025

  • Ann m s B.

    Verified purchase

    Reviewed 02/02/2025, United Kingdom.

    Bought an iPhone SE in “fair” condition. This is the second iPhone I have bought, the other being an iPhone 14 and both phones arrived quickly and in very good condition. I expected in truth a bit more wear on the iPhone SE but it hardly showed any wear at all. Very pleased and would always choose this company as they seem really competitive and I am very pleased with the products so far.

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    19/01/2025

  • Megan C.

    Verified purchase

    Reviewed 12/11/2024, United Kingdom.

    I bought this for my 67 year old dad, it was an upgrade from his old iPhone SE which was a work phone. He seems happy with the iPhone 11, good upgrade, bigger screen so it's easier to text on, face recognition so he doesn't have to enter a pin to unlock the phone, camera quality is much better. I suppose the only niggle is the replacement battery is not an apple one and doesn't seem to be lasting as long as his previous phone but there's maybe multiple factors. I think it's only common to charge a phone everyday. I'll have to look at some of his app settings and make sure there's none running in the background on him that he doesn't need. Experience has been good on here and I got a phone for my mum too which I'm waiting for.

    iPhone 11 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    29/10/2024

  • Tracy R.

    Verified purchase

    Reviewed 08/02/2026, United Kingdom.

    Absolutely marvellous service from the first point of contact right up to the money being deposited in my back account. Used before and will certainly use again in the future.

    iPhone 11 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    26/01/2026

  • Rayna G.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    I must to exchange my phone quickly and get fair condition because my budget was low I was very surprised because no scratches or marks good condition battery can be better but not too bad.

    Galaxy S24 Ultra 512GB - Black - Unlocked

    Condition

    Fair

    Purchased

    07/02/2026

  • Jody W.

    Verified purchase

    Reviewed 12/01/2026, United Kingdom.

    Excellent service , phone in excellent condition, this is our second phone now from back market. Wouldn’t bother going back to having one through a contract again. Thank you

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    29/12/2025

  • Emmanuella A.

    Verified purchase

    Reviewed 29/06/2025, United Kingdom.

    Love it

    iPad 9.7" (2017) 5th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    20/06/2025

  • Mark T.

    Verified purchase

    Reviewed 19/03/2026, United Kingdom.

    Phone as a phone is great. Ordered as a replacement for another old and broken phone and service and delivery faultless. However, why did I order a phone with a glass back??? Super fragile and has cracked already. Very disappointing to have a broken looking phone already, especially as it looked so good in red.. :-(

    iPhone 11 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    19/02/2026

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