Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

170 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.2/5

  • Packaging

    4.5/5

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

Reviews

  • Dianne F.

    Verified purchase

    Reviewed 04/02/2026, United Kingdom.

    very pleased with it..bought it for my hubby..will buy mine next time..and have recommended to friends. thank you age 70+

    Galaxy S23+ 256GB - Black - Unlocked

    Condition

    Fair

    Purchased

    18/01/2026

  • Caroline E.

    Verified purchase

    Reviewed 28/12/2025, United Kingdom.

    Awesome. So neat and everything is working perfectly although I haven't used it yet as it is a gift for my mother in law but every other thing came perfect and good

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    15/12/2025

  • Paula G.

    Verified purchase

    Reviewed 10/12/2025, United Kingdom.

    Bought for my son, he’s very happy, phone is in excellent condition. Service and delivery fast and efficient as always…another successful purchase through Backmarket.

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    27/11/2025

  • Aliya M.

    Verified purchase

    Reviewed 07/12/2025, United Kingdom.

    no complaints , i was actually expecting more wear on the phone but it looked really good. i’m very happy with the phone especially considering the price

    iPhone 12 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    21/11/2025

  • Mareme S.

    Verified purchase

    Reviewed 13/11/2025, United Kingdom.

    Works great, looks brand new too. Battery is good. You basically can’t really tell whether it’s new or used

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    26/10/2025

  • Rosemary H.

    Verified purchase

    Reviewed 10/02/2026, United Kingdom.

    Very pleased with my iPhone 11 perfect condition

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    25/01/2026

  • Marilena P.

    Verified purchase

    Reviewed 21/09/2025, United Kingdom.

    Works and has an excellent exterior, but the battery is worse than my phone I traded in for this one. It lags and has connectivity issues sometimes. It’s an okay phone that gets the job done but it definitely does not feel new

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    04/09/2025

  • Janis M.

    Verified purchase

    Reviewed 07/09/2025, United Kingdom.

    Plenty of choices and great information given on each product Once my choice was made placing my order and receiving my new phone was straightforward and fast I am enjoying my new device

    iPhone 12 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    28/08/2025

  • Patricia J.

    Verified purchase

    Reviewed 15/02/2026, United Kingdom.

    I had it come the next working day, when I opened it and turned it on the screen was faulty went back with lines on. Then it wasnt on WiFi was on wlan. Then i did a software update and it took 10 mins to load. I then contacted the customer service team who only see messages every 24hrs which is poor it should be consistent. Then return label I had to pay to print because the seller didn't send a pre paid pack. I finally send it off and it took 3 days to get my refund and the customer service team was unhelpful. This is a bad experience I have had and really I'm cautious about buying from here again.

    iPhone 11 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    02/02/2026

  • Sue G.

    Verified purchase

    Reviewed 17/08/2025, United Kingdom.

    Can't fault the service. The phone is in better than good condition. It came promptly and well packaged. Very impressed and have already recommended to friends.

    Galaxy S20+ 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    01/08/2025

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