Hi-Tech Accessories Ltd

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

443 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.4/5

  • Accessories

    3.9/5

  • Packaging

    4.1/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Cheryl G.

    Verified purchase

    Reviewed 27/09/2023, United Kingdom.

    Can’t fault. Ordered one in excellent condition and it’s not got a mark on it. Arrived within about 3-4 days. Would recommend. Happy to purchase from you again.

    Condition

    Excellent

    Purchased

    09/09/2023

  • Geoffrey A.

    Verified purchase

    Reviewed 24/09/2023, United Kingdom.

    My third purchase from you can’t fault it

    Condition

    Excellent

    Purchased

    12/09/2023

  • Ross M.

    Verified purchase

    Reviewed 17/09/2023, United Kingdom.

    Looks and feels brand new

    Condition

    Excellent

    Purchased

    06/09/2023

  • Vasile M.

    Verified purchase

    Reviewed 06/09/2023, United Kingdom.

    good

    Condition

    Fair

    Purchased

    02/09/2023

  • Rutendo M.

    Verified purchase

    Reviewed 27/08/2023, United Kingdom.

    Faster than expected delivery, and I bought the "good" condition phone which is in great condition!

    Condition

    Good

    Purchased

    18/08/2023

  • Chris T.

    Verified purchase

    Reviewed 25/08/2023, United Kingdom.

    Received a non workable phone, with a burned charging port. Initially, I tried to return it to the seller so they can repair it but received an unacceptable and condescending email from their tech support, informing me that my warranty was voided as I was responsible for the condition of the phone, a phone which I did not even completed installation due to a message on the screen saying that the charging port was disabled, due to water or debris. Tried to send the phone nevertheless but the courier tech, couldn't read the barcode, no matter how many times printed. As I needed to use the phone for a journey abroad, and time was of an essence, I repaired the phone locally, had an amazing experience with my local team but the seller's after sales un-support, is monumental! Back Market team reached out and tried to bridge the gap unsuccessfully by offering a fraction of the cost of the repair, unwilling to accept the responsibility of being unable to control sellers on their website. Overall, a horrible experience, would not recommend to anyone else. Sellers are rogue and BackMarket too weak to introduce quality control and hold sellers into account for failing their customers.

    Condition

    Excellent

    Purchased

    08/07/2023

  • Danny W.

    Verified purchase

    Reviewed 24/08/2023, United Kingdom.

    Everything was very good Thank Y

    Condition

    Excellent

    Purchased

    03/08/2023

  • Michael C.

    Verified purchase

    Reviewed 20/08/2023, United Kingdom.

    The iphone is in pristine condition, as new. Only had it a week,but all seems well. Packaging was , I think, very iffy, but it arrived all right !

    Condition

    Good

    Purchased

    06/08/2023

  • Edleuza D.

    Verified purchase

    Reviewed 23/06/2023, United Kingdom.

    Back Market is always very reliable and professional. However, the seller sent me a locked phone wrapped in a strip of cardboard with tape inside of a plastic envelope, it was protected but very unprofessional. This shows that the seller can't be bothered to get a decent box or packaging. He does not seem to be reliable in selling a not tested phone.

    Condition

    Good

    Purchased

    17/06/2023

  • Callum M.

    Verified purchase

    Reviewed 14/04/2026, United Kingdom.

    Condition

    Excellent

    Purchased

    30/03/2026

3 products