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4.2/5
Appearance
4.4/5
Packaging
4.7/5
Shipping
4.4/5
Reviewed 19/08/2025, United Kingdom.
Really impressed with my laptop. Arrived the day after ordering. Laptop is in great condition, works really well, fast, easy to use. Would absolutely recommend Back Market if you need a great priced reconditioned laptop. Thank you.
Condition
Good
Purchased
14/08/2025
Reviewed 16/11/2025, United Kingdom.
Thank you for saving my laptop-life in the nick of time! I appreciate the service you provided from ordering-start to receipt-finish. FYI: My super IT-tech son recommended your company - and I'm grateful he was 'in the know'
Condition
Good
Purchased
31/10/2025
Reviewed 26/10/2025, United Kingdom.
Very helpful staff. It has helped me on a personal level so much. I have been in financial difficulty. Writing helps me cope with the issues I struggle with in my personal life. My old laptop was simply failing me and with that I too started to find myself a drift. With this new computer, I am able to write and most importantly be the best I can be with what I have. It's really helped. Thank you so much.
Condition
Good
Purchased
16/10/2025
Reviewed 08/10/2025, United Kingdom.
My relationship is only just beginning, having just switched it on and installed a few programmes. Am hoping to get more up and personal in the next few days - when I have plucked up courage to play with it! Thank you for your encouragement.
Condition
Good
Purchased
12/09/2025
Reviewed 05/10/2025, United Kingdom.
From selection to delivery, this order exceeded my expectations. The website was easy to use and informative, the delivery was exactly as promised. The laptop was in immaculate condition and immediately ready to use. I was so impressed that I ordered a tablet from you within the week, it arrived within a couple of days and looked brand new, beautifully packaged and ready to go. Thanks for a great service.
Condition
Good
Purchased
22/09/2025
Reviewed 01/11/2025, United Kingdom.
The device is great, is in really good condition you couldn't tell is refurbished/used. The delivery was fast and the communication from BackMarket very good. Recommend the seller and product.
Condition
Good
Purchased
28/09/2025
Reviewed 05/06/2025, United Kingdom.
The laptop arrived nicely protected, it was true to spec and it works really well. Great service! We've been Back Market customers for years, have ordered phones, ipads and laptops, and so far have had absolutely nothing to complain about. We will keep using Back Market for our tech needs.
Condition
Fair
Purchased
06/05/2025
Reviewed 09/02/2026, United Kingdom.
Laptop looks good and I was originally thrilled with it. However after using it for just a week the cursor regularly gets stuck and I keep having to stop and start the laptop to carry on what I was doing, which is very upsetting, and concerning to be honest, and the reason why I gave it 3 stars only instead of 5.
Condition
Good
Purchased
24/01/2026
Reviewed 02/02/2026, United Kingdom.
My laptop arrived well packaged but had significant damage and the charger also did not work. The back market team were very efficient in getting this rectified quickly (within a week to send back and receive one to the standard I had paid for). Can’t beat the customer service , I think I was just unlucky with the issue initially. Thanks.
Condition
Good
Purchased
20/01/2026
Reviewed 28/01/2026, United Kingdom.
Perfect. Great Laptop in perfect condition. Arrived quickly, all charged & ready to set up. Couldn't be happier.
Condition
Good
Purchased
14/01/2026