Connected247

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

2,595 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.5/5

  • Packaging

    4.7/5

  • Overall performance

    4.4/5

  • Appearance

    4.7/5

Reviews

  • Ferris L.

    Verified purchase

    Reviewed 13/12/2023, United Kingdom.

    Really, really pleased with the speed and service and product (Moto G14). The tracking was good and delivered earlier than promised. Would certainly use BackMarket again. A decent refurbished smartphone for £109; what's not to like?

    Condition

    Excellent

    Purchased

    27/11/2023

  • Daphne W.

    Verified purchase

    Reviewed 15/10/2023, United Kingdom.

    Very pleased with this iPhone which looks brand new and has been beautifully refurbished. This is my first purchase and I am delighted with it. Additionally it looks brand new and such a reasonable price. Very glad to have discovered Back Market.

    Condition

    Excellent

    Purchased

    13/10/2023

  • Anne-marie J.

    Verified purchase

    Reviewed 26/08/2025, United Kingdom.

    Not a mark on the phone. Really happy with purchase. Don't think I will have a new phone again. Plenty of choice with refurbished ones.

    Condition

    Good

    Purchased

    12/08/2025

  • Hugo S.

    Verified purchase

    Reviewed 23/03/2026, United Kingdom.

    Very good so far, i was experiencing some lag when i first power it up but after that no issues at all. Also I thought the battery might not be very good but charge retention has been amazing.

    Condition

    Excellent

    Purchased

    06/03/2026

  • Peter H.

    Verified purchase

    Reviewed 15/03/2026, United Kingdom.

    Excellent service phone is in excellent condition and up and running in a few hours. Would highly recommend.

    Condition

    Fair

    Purchased

    01/03/2026

  • Phil G.

    Verified purchase

    Reviewed 08/02/2026, United Kingdom.

    The phone is fine, just a slight problem with "Hot spot" facility is poor. The delivery promptly arrive but I had to sign for it so I arranged it to be delivered to a "Pay point" the problem is with DHL because the code wasn't working for collection, it took a week to grab it.. It is an ongoing problem according to the shop.

    Condition

    Excellent

    Purchased

    18/01/2026

  • Phil S.

    Verified purchase

    Reviewed 01/02/2026, United Kingdom.

    Ordering was painless ( the bit that is always painful is paying 😢) arrived quick and looked very good , so far no complaints

    Condition

    Excellent

    Purchased

    21/01/2026

  • Janek B.

    Verified purchase

    Reviewed 20/10/2024, United Kingdom.

    Device arrived in immaculate condition and I have 5G for 200 or more less then brand new. Shipment and updates clear and not excessive/scouse. BM will be my first shop to check when shopping for new devices. I Will definitely recommend to my friends.

    Condition

    Excellent

    Purchased

    10/10/2024

  • Mark B.

    Verified purchase

    Reviewed 04/04/2024, United Kingdom.

    Great service in all aspects, price,advice, communication and delivery. As for the phone it is in first class condition (it might as well be new). This is a culture shock as I’ve upgraded from a Nokia to a IPhone 15 pro.

    Condition

    Excellent

    Purchased

    20/03/2024

  • Gareth P.

    Verified purchase

    Reviewed 10/03/2024, United Kingdom.

    I’ve only had my iPad Pro for a couple of weeks however I feel it only fair to say that both the purchase process and communication thoughout the despatch and delivery process from Back Market I cannot fault. The condition as described was excellent. Thankyou 😊👍

    Condition

    Excellent

    Purchased

    24/02/2024

57 products