Buyur

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

4,318 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.2/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

Reviews

  • Anna T.

    Verified purchase

    Reviewed 06/11/2025, United Kingdom.

    Very very disappointed by Backmarket this second time of trusting your business & ethos. My refurb iPhone 11 has been diagnosed by Apple & a tech guru that the battery, screen, mic & probably the phone speaker are non Apple parts. Hence they do not work properly at all. The phone & screen colour & sound & net are all faulty. To the point that 've spent good £ on my guru, more another £60 on a temporary phone to transfer my data to while I return this to Nackmarket. I can only hope that they find the faults & DO NOT send it back to me. I expect & hope for a complete Apple device. Nothing else will fulfil the assumed criteria. It is route that the small print adds that non Apple parts may be used. You should also know that only Apple employees can fit their parts - which is surprisingly true and shown by Apple's offer to properly refurbish this aberration iPhone to cost me £300 in parts. More than the phone is worth. I have wasted the cost of this phone and am down another £120 at least in guru & temporary phone costs. Bad service for a company that markets itself as an ecology saint. All you really do is make money. And dost me hundreds. Anna Turville Order # 72164745

    iPhone 11 64GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    23/10/2025

  • Sam K.

    Verified purchase

    Reviewed 29/09/2025, United Kingdom.

    Arrived quickly, works well and overall very pleased However In settings it won’t tell me what the battery or camera condition is as they are unverified parts. Battery seems to last and the camera works it just a bit worrying

    iPhone 12 64GB - White - Unlocked

    Condition

    Fair

    Purchased

    17/09/2025

  • E W.

    Verified purchase

    Reviewed 22/09/2025, United Kingdom.

    As I have only had this phone for about 2 weeks I cannot make full judgement, but so far all as expected. Phone works well, few tiny scratches on screen but easily covered with screen protector, battery life is pretty decent. Overall, good purchase and delivery experience as arrived 2 days early with no issues. Would recommend

    iPhone 12 mini 128GB - White - Unlocked

    Condition

    Fair

    Purchased

    06/09/2025

  • Alvin S.

    Verified purchase

    Reviewed 21/09/2025, United Kingdom.

    Arrived quickly on the next day, was in excellent condition to my surprise although I chose the ‘Fair’ option, there was some tiny marks on the top but hardly noticeable. Fully functional which was great and came with 100% battery health!! Only issue I’ve noticed is when I charge the device I often get a message saying there is liquid noticed and stops charging. This is probably due to some sensory issues but once I click emergency override it works normally. Overall this is brilliant value and would consider purchasing again.

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Fair

    Purchased

    09/09/2025

  • Jonathan P.

    Verified purchase

    Reviewed 18/08/2025, United Kingdom.

    ordered as fair, came with only a tiny scratch, only noticable in some lightings. battery was 100% capacity even though i didnt order new. said would arrive in 5 days, took less than 24 hours. super pleased. will recommend

    iPhone 12 mini 64GB - Green - Unlocked

    Condition

    Fair

    Purchased

    08/08/2025

  • Gary H.

    Verified purchase

    Reviewed 06/07/2025, United Kingdom.

    Only had my purchase a couple of weeks and once again all seems great. 3rd time using Back Market and would absolutely recommend them. Got an A53 5G Fair condition and other than a few minor expected marks I am more than happy.

    Galaxy A53 5G 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    21/06/2025

  • Sam K.

    Verified purchase

    Reviewed 30/04/2025, United Kingdom.

    Was pleasantly surprised at how good the battery life is on a refurbished phone. It feels like I got a brand new phone for two thirds of the price!

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    14/04/2025

  • Chris F.

    Verified purchase

    Reviewed 14/04/2025, United Kingdom.

    Placed my order and Phone arrived promptly, went for fair condition a few marks on the body where had been in a case previously and a couple of tiny scratches on the screen. Nothing that wasn't expected. Phone works perfectly and once new case and screen protection installed all blemishes are covered. This is my 3rd purchase and would definitely use Back Market again without hesitation.

    Galaxy S22 Ultra 5G 512GB - Black - Unlocked

    Condition

    Fair

    Purchased

    30/03/2025

  • Peter L.

    Verified purchase

    Reviewed 26/01/2025, United Kingdom.

    Phone mostly works ok and looks in good condition. It has a non-Apple battery and screen, neither of which were advised of before purchase, but seem to work ok. However, there’s a major bug with showing app usage times, many of which are wildly overestimated.

    iPhone 12 mini 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    13/01/2025

  • Guy P.

    Verified purchase

    Reviewed 25/04/2024, United Kingdom.

    Fantastic buy of my Samsung Galaxy S10e. Some slight superficial damage to the rear but that minor blemish didn't matter as the phone works perfectly and was purchased at a perfect price for myself! I also got a tree planted in my name into the bargain apparently! 10/10 :)

    Galaxy S10e 128GB - Green - Unlocked

    Condition

    Fair

    Purchased

    09/04/2024

94 products