Buyur

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

4,318 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.2/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

Reviews

  • Lorraine E.

    Verified purchase

    Reviewed 11/03/2026, United Kingdom.

    A smooth and efficient purchase. The phone was like new (I paid for a new battery) and the trade-in process easy, with prepaid packaging and prompt payment. I would definitely recommend Back Market.

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    26/02/2026

  • Sarah F.

    Verified purchase

    Reviewed 08/03/2026, United Kingdom.

    Fantastic, product was like new and working great so far. Couldn’t see any damage from previous owner Definitely recommend Just hope the credit for my trade in is as expected too.

    iPhone 14 Pro 128GB - Gold - Unlocked

    Condition

    Good

    Purchased

    22/02/2026

  • Raymond H.

    Verified purchase

    Reviewed 08/03/2026, United Kingdom.

    Not great, firstly the battery, which was supposed to be new, needed to be recharged after around 30 hours. Secondly, the device speaker during a call was distorted and echoing, also the recipient complained of a muffled sound from me, suggesting an issue with the microphone.

    iPhone 14 Pro 128GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    23/02/2026

  • Lorraine F.

    Verified purchase

    Reviewed 24/02/2026, United Kingdom.

    So pleased with my new to me iPhone, looks like new and it’s a great improvement on my old phone. Delivery was exceptionally fast. Would highly recommend *****

    iPhone 15 256GB - Green - Unlocked

    Condition

    Good

    Purchased

    22/02/2026

  • Yvette W.

    Verified purchase

    Reviewed 15/02/2026, United Kingdom.

    Gorgeous phone, lovely condition and delivery was excellent! Will definitely be using your shop again! AMAZING 🤩

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    05/02/2026

  • Steve L.

    Verified purchase

    Reviewed 14/02/2026, United Kingdom.

    Phone arrived quickly 2-3 days after purchase but needed help to set up as phone stated SIM issue. Used the help facility and got repeated message saying ‘working on it’ for 3 days. In the end I was able to see phone remained locked so sent it back. Just waiting for the credit to go into account. Frustrating. Back market is great when all goes well but customer service help seems just lip service. Would I use them again?- yes. This was my first negative experience.

    iPhone 11 128GB - Purple - Unlocked

    Condition

    Fair

    Purchased

    08/02/2026

  • Paul H.

    Verified purchase

    Reviewed 21/01/2026, United Kingdom.

    iPhone in very good condition as is the battery. The phone arrived within a couple of days. Easy, hassle free service. Would highly recommend.

    iPhone 15 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    03/01/2026

  • Owen L.

    Verified purchase

    Reviewed 18/01/2026, United Kingdom.

    Fantastic! Arrived when expected, in brilliant condition and up and running is no time. So far so good. The second phone I’ve had from Back Market and can’t praise them enough.

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    08/01/2026

  • Louisa B.

    Verified purchase

    Reviewed 11/01/2026, United Kingdom.

    Great phone in great condition. Even as it said fair I couldn’t see anything wrong with it. Was good to pay a bit more for brand new battery. Using backmarket makes so much sense!

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    13/12/2025

  • Jason S.

    Verified purchase

    Reviewed 08/01/2026, United Kingdom.

    Arrived earlier than expected which was great. Well packaged and phone in excellent condition and is a joy to use.

    iPhone 14 Pro 128GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    20/12/2025

95 products