Birmingham Av ltd

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 9 months

Overall rating

53 verified reviews

Rating details

  • Shipping

    4.6/5

  • Packaging

    4.4/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

Reviews

  • Lorrayne V.

    Verified purchase

    Reviewed 24/05/2026, United Kingdom.

    Bought this Surface as it carried the biggest discount compared to new RRP and boy am I glad I did. It’s a brilliant piece of kit with so many features -facial recognition on top of the touchscreen and removable keyboard. I purchased the ‘fair’ condition and I personally would say it’s more like ‘very good’- one tiny scratch on the external cover which is barely visible. The keyboard and screen are in perfect condition. And delivery was a lot quicker than indicated on the site- just a couple of days wait. I bought my iPhone on BackMarket a few months ago and that was also a brilliant buy. I really can’t understand why anyone would buy from any other retailer/site.

    Condition

    Fair

    Purchased

    28/04/2026

  • Grzegorz K.

    Verified purchase

    Reviewed 10/05/2026, United Kingdom.

    Hello, the laptop works perfectly. Delivery was fast, and the condition is excellent—there are only a few minor scratches on the case. I'm very satisfied, everything functions correctly, and I highly recommend it. I'm shocked that I could receive such a great product so quickly.

    Condition

    Fair

    Purchased

    27/04/2026

  • Jason B.

    Verified purchase

    Reviewed 05/10/2025, United Kingdom.

    Laptop arrived in 3 days and although I paid for a 'fair' condition laptop, it's perfect. No wear, no scratches, looks and runs like new. Very pleased with my purchase and I'll definitely buy from Backmarket again. Many thanks!

    Condition

    Fair

    Purchased

    02/10/2025

  • Ronald G.

    Verified purchase

    Reviewed 17/05/2026, United Kingdom.

    It’s great. I can’t believe how small it is. Works perfectly and runs both my screens so I have a huge amount of screen space available. I will definitely look for another of these at some point to reduce the total footprint of the computers I am running.

    Condition

    Good

    Purchased

    05/05/2026

  • Gianpiero N.

    Verified purchase

    Reviewed 18/02/2026, United Kingdom.

    My ThinkPad is working great, i am very happy with the product. Conditions are excellent as mentioned in the ad. I also received a year of Norton 360 protection and few apps already installed on the device. Great purchase experience, highly recommended.

    Condition

    Excellent

    Purchased

    05/02/2026

  • Abbi L.

    Verified purchase

    Reviewed 12/05/2026, United Kingdom.

    just arrived today and works perfectly, it did arrive not so clean, quite a lot of dust and grime under the keys so will have to clean it up myself, looks like a bit more than light signs of wear. the laptop does work amazing for me though so not too much hassle!

    Condition

    Good

    Purchased

    07/05/2026

  • Noel K.

    Verified purchase

    Reviewed 24/05/2026, United Kingdom.

    Great device. Looks new even though I bough "fair" condition and the battery is top notch. Thanks Backmarket

    Condition

    Fair

    Purchased

    13/05/2026

  • Muriel M.

    Verified purchase

    Reviewed 01/10/2025, United Kingdom.

    excellent customer service my laptop came in before the due date. all the specifications needed were all checked. Good condition indeed as said in the description. Above all the seller gave a gift an anti virus👌.This was my first time receiving a gift from a seller online. I'm super happy! Back Market you are simply the best👌 yes I recommend

    Condition

    Good

    Purchased

    28/09/2025

  • Bryan E.

    Verified purchase

    Reviewed 27/05/2026, United Kingdom.

    Cooling fan fault from get go for a non existent fan! Seems to be due to a fan not being used when a ssd is used instead of a hdd. Should have been identified and resolved during test. Once I had resolved the issue it works very well.

    Condition

    Excellent

    Purchased

    13/05/2026

  • Kelvin U.

    Verified purchase

    Reviewed 10/05/2026, United Kingdom.

    it turned on the 1st time and all of a sudden the screen went off and has refused to turn on since then.

    Condition

    Good

    Purchased

    25/04/2026

68 products