Birmingham Av ltd

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

122 verified reviews

Rating details

  • Shipping

    4.7/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

Reviews

  • Michael D.

    Verified purchase

    Reviewed 26/09/2026, United Kingdom.

    I ordered a refurbished Dell latitude 3420 as my wife's old Lenovo couldn't be updated to windows 11 and ordered one in good condition, the laptop arrived within 48 hours and was like new in condition, dealing with Back market previously for phones i knew this laptop was such a good deal and condition that i ordered myself one as well. Thank you Back market you've done it again !!

    Dell Latitude 3420 14-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    16/09/2026

  • Grzegorz K.

    Verified purchase

    Reviewed 10/05/2026, United Kingdom.

    Hello, the laptop works perfectly. Delivery was fast, and the condition is excellent—there are only a few minor scratches on the case. I'm very satisfied, everything functions correctly, and I highly recommend it. I'm shocked that I could receive such a great product so quickly.

    Microsoft Surface Pro 7+ 12-inch (2020) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Purchased

    27/04/2026

  • Lee S.

    Verified purchase

    Reviewed 25/06/2026, United Kingdom.

    Device purchased was the fair quality option so I wasn't expecting a device that was almost perfect in condition and it included the keyboard which I was expecting to have to purchase separately like when you buy a new unit......overall I am very impressed with backmarket and will definitely recommend to anyone based on this experience and I will use them again myself.

    Microsoft Surface Pro 7 12-inch (2019) - Core i5 - Gen 10 (G) - 8GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Purchased

    06/06/2026

  • Lorrayne V.

    Verified purchase

    Reviewed 24/05/2026, United Kingdom.

    Bought this Surface as it carried the biggest discount compared to new RRP and boy am I glad I did. It’s a brilliant piece of kit with so many features -facial recognition on top of the touchscreen and removable keyboard. I purchased the ‘fair’ condition and I personally would say it’s more like ‘very good’- one tiny scratch on the external cover which is barely visible. The keyboard and screen are in perfect condition. And delivery was a lot quicker than indicated on the site- just a couple of days wait. I bought my iPhone on BackMarket a few months ago and that was also a brilliant buy. I really can’t understand why anyone would buy from any other retailer/site.

    Microsoft Surface Pro 7+ 12-inch (2020) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Purchased

    28/04/2026

  • Anita K.

    Verified purchase

    Reviewed 09/10/2026, United Kingdom.

    The refurbished Surface Laptop arrived without a single scratch or any sign of previous use. It feels brand new, and the complimentary one-year antivirus was a nice extra. The packaging was the only letdown. The laptop was wrapped in bubble wrap, which kept it reasonably safe, but it was placed in a large box with the charger loose inside. I've seen other orders packed in a fitted inner box, which would feel more secure for a device like this. Overall, I'm very happy with it and would buy refurbished again.

    Microsoft Surface Laptop 5 13-inch (2026) - Core i5 - Gen 12 (U) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    29/09/2026

  • Abdulrahman A.

    Verified purchase

    Reviewed 18/10/2026, United Kingdom.

    جميل وتجربه جميله وشكرا وتم وصول الجهاز بشكل سليم ومع شاحن

    Microsoft Surface Laptop 5 13-inch (2022) - Core i5 - Gen 12 (U) - 8GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    04/10/2026

  • Craig N.

    Verified purchase

    Reviewed 08/09/2026, United Kingdom.

    I used a Surface for work for years and loved it. After I retired, I wanted a Surface of my own because I loved its functionality, responsiveness and reliability. This refurbished Surface is every bit as good as my old work one - better, in fact, because I'm no longer limited by the IT Dept!

    Microsoft Surface Laptop 5 13-inch (2022) - Core i5 - Gen 12 (U) - 8GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    25/08/2026

  • Jason B.

    Verified purchase

    Reviewed 05/10/2025, United Kingdom.

    Laptop arrived in 3 days and although I paid for a 'fair' condition laptop, it's perfect. No wear, no scratches, looks and runs like new. Very pleased with my purchase and I'll definitely buy from Backmarket again. Many thanks!

    Dell Latitude 5420 14-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    02/10/2025

  • Victoria W.

    Verified purchase

    Reviewed 11/09/2026, United Kingdom.

    Wonderful piece of equipment. My son helped me set it after helping me order it, he'd been very dubious because of the price but now very impressed

    Microsoft Surface Pro 7 12-inch (2019) - Core i5 - Gen 10 (G) - 8GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Purchased

    01/09/2026

  • Gaia O.

    Verified purchase

    Reviewed 02/10/2026, United Kingdom.

    Looks good and works fine but battery health was alr very low when I recieved it. Also heats up quickly. But still worth the price paid

    HP ProBook 445 G7 14-inch (2020) - Ryzen 5 - 4000 Series (U) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    16/09/2026

98 products

Seller registration number

12383651

Trade register number

12383651

Legal address

Birmingham Av ltd21 Buntsford DriveBromsgroveB60 3AJUnited Kingdom

Seller's country of origin

United Kingdom