Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,522 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

  • Accessories

    4/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Celia B.

    Verified

    Reviewed 02/11/2021, United Kingdom.

    I am so delighted with the purchase of my S10 128 GB mobile. The condition of the phone is perfect,like new in fact. I would not hesitate to recommend Back Market to anyone wanting to purchase a mobile phone. From selection to delivery was just 3 days. A perfect purchase.

    Galaxy S10 128GB - Green - Unlocked

    Condition

    Fair

    Purchased

    10/10/2021

  • Charles G.

    Verified

    Reviewed 26/12/2020, United Kingdom.

    Phone was perfect thanks guys Merry Christmas and a happy New Year

    Galaxy S9 64GB - Grey - Unlocked

    Condition

    Excellent

    Purchased

    16/12/2020

  • Alastair M.

    Verified

    Reviewed 25/11/2020, United Kingdom.

    Brilliant purchase great service

    Galaxy S9 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    13/11/2020

  • Roger L.

    Verified

    Reviewed 24/11/2020, United Kingdom.

    Very happy with appearance and function of the refurbished phone. Will return when I need another

    Galaxy S8 64GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    11/11/2020

  • Phil C.

    Verified

    Reviewed 30/10/2020, United Kingdom.

    Phone in excellent condition. Fast delivery with good tracking info. Really happy with the purchase. Will use again. Good job.

    Galaxy S9 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    05/10/2020

  • Jacques Z.

    Verified

    Reviewed 02/06/2025, France.

    Practically new phone that holds a charge well. This is my 3rd refurbished purchase and I'm still as satisfied as ever. It saves me a lot of money.

    Translated from French

    Galaxy S23 Ultra 256 Go - Noir - Débloqué

    Condition

    Good

    Purchased

    16/05/2025

  • David H.

    Verified

    Reviewed 13/08/2023, Netherlands.

    This is my first refurbished phone, and I'm totally happy with it you wouldn't (apart from the batery being a little bit bad) tell it's not new. Nothing bad to say, just totally happy with it.

    Translated from Dutch

    Galaxy S20 128GB - Blauw - Simlockvrij

    Condition

    Excellent

    Purchased

    23/07/2023

  • Manuela A.

    Verified

    Reviewed 10/03/2025, Portugal.

    This is my second purchase on the site, both went very well, fast dispatch and equipment in excellent condition. In the case of this mobile phone, I only have to point to the battery, which has a short lifespan, a problem that I will have to solve in the meantime, apart from this issue, nothing else to point to. I'm sure I'll continue to be your customer

    Translated from Portuguese

    Galaxy S21 5G 128GB - Cinzento - Desbloqueado

    Condition

    Fair

    Purchased

    20/02/2025

  • Carine M.

    Verified

    Reviewed 09/01/2024, France.

    This is the 3rd phone I have bought from Backmarket and it has been perfect, everything has gone smoothly. For the 2nd one there was a charging problem and the phone was exchanged very quickly. What's more, second-hand is more respectful of the planet and the environment.

    Translated from French

    Galaxy S10+ 128 Go - Blanc - Débloqué

    Condition

    Fair

    Purchased

    18/10/2023

  • Emilio G.

    Verified

    Reviewed 09/01/2024, Spain.

    So far everything seems to be fine, just as I described the condition of the phone. Battery health is at 94% and no scratches or anything that seems to be wrong and I insist with "seems" because they had to refund me the money from another mobile I bought previously (iPhone 8) because it also seemed that everything was fine but suddenly one day (soon after) the battery swelled and after going again and again to an Apple store to diagnose the problem (which I thought was the warranty that was in charge of going to get the mobile). time and time again to an Apple shop to get the problem diagnosed (I thought it was the warranty that was responsible for going to get the phone repaired) finally they saw that the battery was not original and was stuck to the phone (there was no possibility of repair they told me) and finally after almost 2 months they reimbursed me the money. I have an iPod and two iPhones, so far one has gone wrong. I hope it doesn't happen again, it would be a disappointment. I'll be counting on this iPhone 11.

    Translated from Spanish

    iPhone 11 128GB - Negro - Libre

    Condition

    Excellent

    Purchased

    28/12/2023

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