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Seller reviews, items and info
Approved seller with 4.7/5 Stars ratingTrusted on Back Market for
Overall rating
232 verified reviewsRating details
Battery
4.8/5
Lens & Camera
4.8/5
Shipping
4.8/5
Accessories
4.7/5
Packaging
4.8/5
Overall performance
4.5/5
Appearance
4.6/5
Reviews
Aiden G.
Verified purchaseReviewed 22/03/2025, United Kingdom.
I love it, the only problem is that when i try to stream on twitch, whatever game i play it lags on stream but not on the pc, i think its mainly to do with twitch but even if it is the pc, i can just get a graphics card to solve the issue, amazing quality and i love it!
Condition
Fair
Purchased
03/03/2025
Rob M.
Verified purchaseReviewed 30/03/2025, United Kingdom.
Bought for my son to do his schooling and needless to say, I'm a little jealous! P51 packing some power, it's a wonder why windows 11 isn't compatible with the processor (it is and running perfectly! *wink* *wink*) For a refurbished laptop in "fair" condition... I thought it brand new if it weren't for barely noticing the slight wear marks on the shell perimeter. Absolutely impeccable condition and fully functional. BackMarket service amazing, I have already purchased another device, also perfect. I am very likely to buy again!
Condition
Fair
Purchased
16/03/2025
Jacob T.
Verified purchaseReviewed 20/09/2025, United Kingdom.
It is a beast, love this machine. No problems at all. All you need to do is: Get a (£15) TP LINK USB dongle -> plug it into the blue port at the front and the wifi gets so much better. Powerhouse for very good value.
Condition
Good
Purchased
29/08/2025
Faith O.
Verified purchaseReviewed 17/03/2025, United Kingdom.
Let's start with the negatives as I always prefer the bad news first. Item arrived a bit dirty, lots of little fluff and dust on it. Should at least have been given a wipe before sending out! Secondly it had an Core i5 sticker on it! Almost packaged it back for a return then decided to put it on and see the specs just in case it was a mistake and it was. Laptop is Core i7 just as I ordered! Quite a silly mistake! Now that's out of the way, I want to say this will definitely not be my last time buying from Back Market! I'm so pleased with my purchase. Laptop is great!!! Delivery was fast with prompt information about status and item was well packaged to prevent any damage. Laptop is preforming marvellously and I'm really pleased with it! I was quite hesitant about buying a refurbished laptop but trusted Back Market(since I've bought phones from them in the past without complaints) and no regrets so far.
Condition
Good
Purchased
05/03/2025
Harry T.
Verified purchaseReviewed 30/10/2024, United Kingdom.
It’s perfect for what i needed the condition is spotless no scratches no dents and i was amazed to see it look as good as brand new. I’d definitely buy another product from BackMarket. Amazing delivery aswell when it was estimated for 1st November and came two days early. Overall amazing
Condition
Fair
Purchased
29/10/2024
Peter W.
Verified purchaseReviewed 04/12/2024, United Kingdom.
The CMOS battery was flat, so I had to find a new battery, though that's no big deal. Apart from that minor thing, delivered on time, packaged well, good condition, perfectly happy.
Condition
Fair
Purchased
29/11/2024
Matteo M.
Verified purchaseReviewed 05/07/2025, United Kingdom.
Absolutely amazing experience: the product is exactly as described, and it's been working 24/7 since then without a hitch. It's also arrived before I expected it. Great experience, and terrific seller.
Condition
Excellent
Purchased
16/06/2025
Greg H.
Verified purchaseReviewed 10/05/2025, United Kingdom.
Service from Backmarket was great. I have used for phones before so trust what I'm getting. Laptop running correctly. Condition wad good so there are a couple of scratches on outside, and slight smear on screen but doesn't interfere with vision. Would definitely buy from Backmarket again
Condition
Good
Purchased
21/04/2025
Howard B.
Verified purchaseReviewed 27/04/2025, United Kingdom.
the laptop looked to be brand new and so far has worked perfectly
Condition
Fair
Purchased
17/04/2025
Robert K.
Verified purchaseReviewed 31/03/2025, United Kingdom.
Really surprised...look like new....work like new. Perfect size and performance.
Condition
Fair
Purchased
15/03/2025