XPO IT Services's customer reviews

Let's start with the negatives as I always prefer the bad news first. Item arrived a bit dirty, lots of little fluff and dust on it. Should at least have been given a wipe before sending out! Secondly it had an Core i5 sticker on it! Almost packaged it back for a return then decided to put it on and see the specs just in case it was a mistake and it was. Laptop is Core i7 just as I ordered! Quite a silly mistake! Now that's out of the way, I want to say this will definitely not be my last time buying from Back Market! I'm so pleased with my purchase. Laptop is great!!! Delivery was fast with prompt information about status and item was well packaged to prevent any damage. Laptop is preforming marvellously and I'm really pleased with it! I was quite hesitant about buying a refurbished laptop but trusted Back Market(since I've bought phones from them in the past without complaints) and no regrets so far.

I recently purchased a refurbished HP ProDesk 400 G6 Core i7-9700 3 - SSD 256 GB - 32GB from Back Market. I couldn't be happier with my purchase. Pristine condition, There's no sign its been used and a bargain price.

Great laptop, the condition is great and all seems to be working as expected 10 days in. The battery is rubbish though, battery goes from charged to under 5% in less than 5 minutes when video calling without the charger plugged in.

Service from Backmarket was great. I have used for phones before so trust what I'm getting. Laptop running correctly. Condition wad good so there are a couple of scratches on outside, and slight smear on screen but doesn't interfere with vision. Would definitely buy from Backmarket again

I love it, the only problem is that when i try to stream on twitch, whatever game i play it lags on stream but not on the pc, i think its mainly to do with twitch but even if it is the pc, i can just get a graphics card to solve the issue, amazing quality and i love it!

Amazing machine for the price with good specs that are better than other Thinkpads in this range. The touchscreen was unexpected but welcome, and the speeds are immaculate. Not a gaming machine but with Vega 8 graphics it can do light gaming like modded Minecraft and more as the Ryzen 5 2500U is better than the I5-8250U from the other thinkpads for gaming. Bought the fair condition so scuffs are expected. Delivered in only two days as well.

Tried to return an iPhone 13 pro max to XPO IT services after a week or so and got a reply saying they were going to give me about £100 less because of some deep scratches on the screen, the phone was in the exact same condition as I received it .Scammers

The product was fantastic!!!! fast laptop felt as brand new amazing speed no slow speeds I would give it a 4/5 stars it’s also lightweight simple easy to carry. the charger did come with abit of dust but still works great and the laptop the front abit of dust too. Also after a week of use I don’t know if it’s me or the laptop the side bit is abit weakened and kind of coming off. I managed to cellotape it but it’s something small since the overall of the speed of the laptop considering the price I paid way more in the past for a slow laptop this is exactly what u ask for exactly like the image. Works for all type of works and even gaming works too. Not sure about heavy gaming but yeah. Hope this helps! Overall I’d recommend it. This is my honest review. It’s definitely worth the price . And I got a fair condition .

The laptop was very well-packaged, delivered in good time and actually in better condition than its sale description suggested. The only problem with the laptop was a very short battery life: without Windows energy-saving settings dialled up all the way, I got less than two hours' use away from a wall socket. It's still quite usable with brightness turned down and full performance throttling (100-0% battery taking over 4 hours), but 3D gaming on the go just isn't feasible. That aside, I'm very happy with the purchase and cost.